Perm - Administrative - Operations Manager

MedlinkHealth Anesthesia • Peterborough, NH

2d

About The Position

The Practice Manager is responsible for the overall operation of the practice, including financial and budget management, human resource management, quality management, patient care systems, and information management. The role requires professionalism, leadership, communication, and critical thinking.

The Practice Manager oversees financial performance, staffing and employee engagement, information and communication systems, organizational leadership, and clinical and operational processes. The position supports the organization's mission and strategic objectives while promoting efficient practice operations and patient satisfaction.

Requirements

• Associate degree in a related field.
• At least 5 years of relevant experience.
• Previous medical practice management experience (marked as preferred and required in the posting).
• Active New Hampshire RN license; documentation required. Compact license accepted.
• Knowledge of practice policies and procedures, including billing, collections, scheduling, and staff benefits.
• Excellent communication skills and ability to interact effectively with physicians, staff, and patients.
• Ability to delegate responsibilities, provide clear instructions, and follow up on task completion.
• Ability to interpret and apply policies and procedures.
• Ability to operate appropriate practice and clinical equipment.
• Commitment to ongoing professional development in healthcare administration.
• BLS certification (AHA).

Nice To Haves

• Bachelor's degree (highly preferred).

Responsibilities

• Develop and implement departmental budgets to achieve organizational objectives.
• Monitor internal financial controls and implement and maintain processes for external financial audits.
• Oversee revenue cycle management and accounts receivable.
• Analyze financial performance and report results to stakeholders.
• Coordinate recruitment and orientation of clinical and nonclinical staff.
• Develop and implement staff retention and staffing strategies.
• Manage performance evaluation programs and promote positive employee engagement and workplace culture.
• Establish training programs for providers and employees.
• Ensure compliance with employment laws and regulatory standards.
• Establish effective communication pathways for clinical and nonclinical staff.
• Monitor technology security processes to protect patient and practice data.
• Manage medical records, medication administration, and healthcare documentation.
• Ensure compliance with mandated regulatory reporting requirements.
• Promote the organization's mission and values throughout the practice and support implementation of strategic plans and organizational objectives.
• Communicate and monitor production and compensation standards.
• Support leadership in managing staff conduct and performance.
• Foster teamwork and collaboration across the organization.
• Establish and monitor business processes to ensure efficient clinical operations.
• Ensure patients have access to appropriate educational resources.
• Understand referral processes and insurance plan requirements.
• Develop efficient patient flow patterns to maximize provider schedules.
• Oversee front office operations and patient satisfaction.
• Implement plans to manage pharmaceutical supplies.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree