Administrative Coordinator Jobs

About The Position

Requirements

• Strong organizational and communication skills and a customer-focused mindset.
• Ability to manage multiple priorities in a fast-paced environment; experience in deadline-driven environments and simultaneous task management is especially relevant.
• Experience in customer service, administrative support, field operations, insurance services, vendor coordination, scheduling, project coordination, or related business functions.
• Demonstrated ability to work effectively in a computer-based environment, including data entry, record management, and system navigation.
• Proficiency with Microsoft Office products, particularly Excel, Outlook, and Teams.
• Willingness and ability to work 100% onsite, Monday through Friday, 8:00 a.m. to 5:00 p.m.

Nice To Haves

• Associate or bachelor's degree in Business Administration, Operations Management, Insurance, Risk Management, or a related field; equivalent combinations of education and relevant experience are also considered.
• Interest in long-term career growth and future operational leadership opportunities.

Responsibilities

• Monitor inspection assignments throughout the inspection lifecycle, review reports and operational dashboards, identify assignments needing attention, and help facilitate timely field-service completion.
• Work with the Field Service Manager to support service-level objectives, communicate potential service issues, and help implement solutions that support operational performance.
• Maintain accurate information in company systems and support the efficient movement of assignments through operational processes.
• Communicate regularly with approved contractors about assignment acceptance, status updates, milestones, scheduling issues, and other operational matters.
• Respond to routine contractor concerns, provide vendors with information needed to complete work, and assist with contractor onboarding, orientation, and communications.
• Help identify contractor coverage gaps, performance concerns, and opportunities for operational improvement.
• Provide customers with updates on inspection status, service delays, extension requests, and related operational matters.
• Address routine customer concerns and escalate complex issues to the Field Service Manager when appropriate.
• Review reports and performance metrics to identify assignments needing intervention, areas with limited contractor availability, and operational challenges affecting service delivery.
• Share observations, recommend solutions, and support territory initiatives to improve coverage, efficiency, and customer satisfaction.
• Support compliance with company policies, client requirements, and quality standards; monitor assignment progress, identify potential issues, and assist with corrective actions.
• Promptly communicate concerns involving compliance, quality, customer service, or operational risk to appropriate leadership personnel.
• Demonstrate continuous learning, professional growth, and increasing operational proficiency.

Benefits

• Comprehensive medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Fertility benefits
• Wellness resources
• Paid sick time
• Generous paid time off
• Paid holidays
• Employee Assistance Program (EAP)
• Complimentary Calm app subscription
• 401(k) plan with immediate vesting
• Health Savings Account (HSA) options
• Flexible Spending Account (FSA) options
• Commuter benefits
• Employee discount programs
• Paid maternity leave
• Paid paternity leave, including for adoptive parents
• Legal plan options
• Pet insurance coverage