Administrative Coordinator Jobs

About The Position

Requirements

• Bachelor's degree or equivalent in education, training and experience
• 2-4 years of related administrative experience
• Strong organizational, critical thinking and multitasking skills with attention to detail.
• Excellent communication and interpersonal skills to effectively engage with students, faculty, staff, and institutional partners.
• Strong computer skills (e.g. Microsoft Suite, Google Suite)
• Knowledge in international education and/or advisement
• Ability to understand and disseminate information such as immigration policy, etc. to relevant parties (faculty, staff, students); and ability to communicate and present information effectively to people from different cultural backgrounds.
• Ability to work independently as well as on a team
• Must have the ability to maintain the highest degree of confidentiality and diplomacy at all times and be customer service driven with commitment to exceptional quality
• Knowledge of, or ability to quickly learn website and budget management
• Must be a U.S. Citizen or U.S. Permanent Resident to serve as a DSO according to federal regulations

Nice To Haves

• Experience in higher education, international student services, or a related administrative field
• Experience with budget reconciliation, tracking, and reporting.
• Experience working with Banner or similar ERP systems
• Familiarity with F-1 visa regulations and SEVIS (Student and Exchange Visitor Information System).
• Comfortable working with diverse populations.
• Knowledge of F-1 visa processes and federal regulations (or willingness to learn).

Responsibilities

• Oversee day-to-day office operations, ensuring an organized and efficient workflow for staff and visitors.
• Serve as a liaison to internal administrative departments such as HR, Purchasing, IT, and Accounts Payable to address office needs, including securing office supplies, resolving IT issues, and managing facilities requests.
• Support the hiring, onboarding, and training of new OISS staff and student workers.
• Assist with planning and logistics for OISS events, such as workshops, orientations, and cultural programming, including scheduling, venue coordination, and material preparation.
• Provide direct logistical support to the Director of OISS, including meeting support, correspondence, and project assistance.
• Respond promptly and professionally to general email and phone inquiries, ensuring accurate information and a high level of customer service.
• Maintain and update general OISS information resources, such as FAQs, website content, and informational handouts, to ensure students have access to up-to-date guidance.
• Supervise the support staff to ensure a professional and welcoming environment for students, faculty, and other visitors.
• Assist in preparing reports and data for institutional and government use, including statistics related to international student enrollment and compliance.
• Participate in professional development opportunities to stay current on best practices and regulatory updates for international student services.
• Manage office supplies, requisitions, and purchases of equipment, serving as the point person for troubleshooting both IT and phone-related issues.
• Lead the planning and execution of annual orientation programs, engagement events, and compliance workshops for international students and scholars.
• Collaborate with campus partners (such as Student Affairs, Academic Departments, and TC Student Organizations) to ensure international students have access to all necessary support services.
• Supervise the Administrative Fellow, providing guidance and support in the development and management of annual programs and events.
• Manage the OISS website and social media platforms, ensuring timely updates and the dissemination of important information to international students and scholars.
• Develop and implement communication strategies to engage international students and provide them with relevant resources.
• Develop and lead educational workshops on key immigration compliance topics, such as maintaining visa status, employment authorization (CPT, OPT, STEM OPT), travel regulations, and post-graduation options.
• Manage the OISS budget, including budget requests, transfers, processing purchase requests, reconciling accounts, and preparing financial reports, ensuring full alignment with College policies.
• Liaise with the TC budget and finance offices as needed for budget reconciliation and inquiries.
• Support Director with yearly processes, including external contract rollovers, renewals, and maintenance.
• Oversee and monitor requests for office supplies, equipment, etc.
• Support Director with managing budget reporting and FY forecasting.
• Provide Tier 1 support for basic F-1 advising, including travel signature requests, enrollment verifications, and letter preparation.
• Verify student enrollment status to ensure compliance with SEVIS regulations, including full-time enrollment requirements.
• Assist with Tier 1 F-1 casework, such as program extensions, reinstatements, and travel endorsements, ensuring accuracy and timeliness.
• Maintain records of student requests and interactions in accordance with federal guidelines and College policies.
• Other duties as assigned

Benefits

• medical, dental, vision, and supplemental insurance plans
• flexible and hybrid work schedules
• tuition remission
• life insurance
• short and long-term disability insurance
• an exceptional employer retirement matching program
• health savings accounts (HSA), flexible spending accounts (FSA)
• Public Service Loan Forgiveness eligibility
• a robust Employee Assistance Program (EAP)