Development Administrative Coordinator

REACH Beyond Domestic Violence•Waltham, MA
•Hybrid

About The Position

REACH Beyond Domestic Violence is a nonprofit organization founded in 1981 that provides safety and empowerment to survivors of abuse. Its services include a 24-hour hotline, emergency shelter, support groups, legal advocacy, specialized services for children and families, community-based survivor advocacy, and prevention programs. REACH serves survivors inclusively, without income requirements, and works to prevent and ultimately end domestic violence through collaboration, accountability, and education. The Development Administrative Coordinator supports the Development team’s administrative functions and some general organizational operations. The role oversees donor CRM data and gift processing, supports donor outreach and reporting, and assists with event-platform operations and finance reconciliation. The position is part-time, approximately 20 hours per week depending on workload, and temporary through June 30, 2027. It reports to the Director of Development. The schedule is hybrid, ideally with two days per week in the office. At least 50% of working hours must take place in the office on Mondays, Wednesdays, or Thursdays between 9 a.m. and 5 p.m. The schedule must include the monthly staff meeting on the last Wednesday of each month from 1:30 to 3 p.m. Certain reporting, donation-processing, and donor-acknowledgement deadlines must be met. The hourly salary is $28.00–$30.00.

Requirements

  • Excellent written and verbal skills.
  • Strong attention to detail.
  • Experience using common office computer programs and donor CRM databases.
  • Experience processing donations.
  • Ability to work independently and as part of a team.
  • Commitment to the philosophy and mission of REACH.
  • Candidates will be asked to submit to periodic background checks.

Nice To Haves

  • Experience with Bloomerang and/or Givebutter platforms is preferred.

Responsibilities

  • Oversee the donor CRM system, ensuring accurate data, effective use, reporting, and support for fundraising and donor engagement.
  • Oversee gift processing, including in-kind donations, and apply best practices for gift receipt, acknowledgement, and stewardship.
  • Maintain accurate tracking systems and database records for corporate, foundation, and other constituents while protecting confidential information.
  • Support donor outreach through mailings, acknowledgements, and year-end receipt processing.
  • Prepare reports for the Executive Leadership Team and Board of Directors as needed.
  • Manage the Bloomerang donor database and develop strategies and practices to maximize its effectiveness.
  • Collaborate with the Director of Development, Communications Manager, and Events Associate to support backend functions of Givebutter, including entering event information, running reports, and supporting platform integration.
  • Track sponsorships, auction items, event registration, and related event activities.
  • Process mail, record donations, process invoices, and prepare deposit reports.
  • Support in-kind donation processing, acknowledgement processing, donation entry in the CRM, and finance reconciliation.
  • Perform other duties and responsibilities assigned by the Director of Development.
  • Demonstrate REACH’s values in organizational policies and procedures and participate in staff meetings and weekly professional supervision.
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