Administrative Coordinator

TJX•Valencia, CA
•Onsite

About The Position

The Administrative Coordinator supports store management in executing store-related administrative functions while helping deliver an excellent customer experience. The role engages with customers, maintains a clean and organized store, and models outstanding customer service. Responsibilities include supporting hiring and onboarding, maintaining Associate personnel files, performing daily cash office functions, and assisting with scheduling, expense monitoring, and supply inventory. The Coordinator also supports store coverage and task execution, communicates priorities and progress, partners with management on training needs, and helps ensure compliance with labor laws and company policies. The role contributes to store cleanliness, recovery, credit and loyalty programs, shrink reduction, and safety.

Requirements

  • Able to work a flexible schedule, including nights and weekends.
  • Outstanding communication and organizational skills, with attention to detail.
  • Able to multitask.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Team player who works effectively with peers and supervisors.
  • Able to train others.
  • One year of retail experience and six months of leadership experience.

Responsibilities

  • Create a positive internal and external customer experience and role-model outstanding customer service.
  • Promote honesty and integrity and maintain confidentiality.
  • Support hiring by scheduling interviews and conducting reference checks, and assist with onboarding new Associates.
  • Maintain Associate personnel files.
  • Perform daily cash office functions and maintain cash office standards.
  • Support the Operations Assistant Store Manager with scheduling, expense account monitoring, supply inventory, and requisitions.
  • Maintain proper Associate coverage in service areas and respond to coverage needs throughout the store.
  • Ensure the store team executes tasks and activities according to the store plan, prioritizing as needed.
  • Communicate priorities accurately and effectively with management and Associates and provide progress updates.
  • Provide and accept recognition and constructive feedback.
  • Partner with Management on Associate training needs to increase effectiveness.
  • Ensure adherence to labor laws, policies, and procedures.
  • Maintain sales-floor organization, cleanliness, and recovery standards and participate in maintaining cleanliness throughout the store.
  • Promote credit and loyalty programs.
  • Support and participate in store shrink reduction goals and programs.
  • Promote safety awareness and maintain a safe environment.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation program
  • Bereavement benefit
  • 401(k) with Associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for eligible Associates
  • Medical, dental, and vision coverage for eligible Associates
  • Health savings account (HSA) for eligible Associates
  • Health care flexible spending account (FSA) for eligible Associates
  • Life insurance for eligible Associates
  • Short- and long-term disability coverage for eligible Associates
  • Paid parental leave for eligible Associates
  • Paid holidays, vacation, and sick time for eligible Associates
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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