Administrative Coordinator

ADT • Sarasota, FL

11d

About The Position

The Administrative Coordinator handles installation, service, and customer service work assigned by Management in a Consumer Small Business office. The role supports installation and service operations through backlog management, scheduling, permit coordination, paperwork processing, communication with field technicians and advisors, and customer account updates. Additional tasks may be assigned by Management.

The statements in the posting describe the general nature and level of work and are not intended to be an exhaustive list of responsibilities, duties, and skills.

Requirements

• High school diploma or equivalent.
• Basic computer knowledge, including Microsoft Word, Microsoft Excel, and typing skills.
• Ability to handle multiple tasks.

Nice To Haves

• Six months of experience is preferred.

Responsibilities

• Manage installation and service backlogs.
• Schedule installation and service jobs and fill schedule gaps.
• Manage installation and monitoring permits.
• Manage missing paperwork and scan installation and service paperwork when needed.
• Handle phone calls and emails from field technicians and advisors.
• Update customer accounts.
• Schedule vendor meetings.
• Assist with customer credits or cancellations.
• Perform additional tasks assigned by Management.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED