Development Administrative Coordinator

REACH Beyond Domestic Violence Inc•Waltham, MA
•$28 - $30•Hybrid

About The Position

REACH Beyond Domestic Violence is a nonprofit organization founded in 1981 that provides safety and empowerment to survivors of abuse. Its services include a 24-hour hotline, emergency shelter, support groups, legal advocacy, specialized services for children and families, community-based survivor advocacy, and prevention programs such as community education and training. REACH serves survivors inclusively, without income or other access requirements. The Development Administrative Coordinator performs administrative functions for the Development team and some general operations work for the organization. The role oversees the donor CRM, gift processing, donor records, acknowledgements, reporting, and backend support for the event management platform. It also supports event operations, mail and invoice processing, donation recording, deposit reporting, in-kind donations, and finance reconciliation. The position is supervised by the Director of Development. This is a temporary, part-time position of roughly 20 hours per week, depending on workload, with a commitment through June 30, 2027. The schedule is hybrid, ideally with two days per week in the office. At least 50% of hours must be in the office on Mondays, Wednesdays, or Thursdays between 9 a.m. and 5 p.m. Hours must include the monthly staff meeting from 1:30 to 3:00 p.m. on the last Wednesday of each month. The employee also attends staff and program meetings and meets deadlines for reports and donor-related tasks.

Requirements

  • Excellent written and verbal communication skills.
  • Strong attention to detail.
  • Experience using common office computer programs and donor CRM databases.
  • Experience processing donations.
  • Ability to work independently and as part of a team.
  • Commitment to the philosophy and mission of REACH.
  • Willingness to submit to periodic background checks.

Nice To Haves

  • Experience with Bloomerang and/or Givebutter platforms is preferred.

Responsibilities

  • Oversee the donor CRM system, ensuring data accuracy, effective system use, accurate reporting, and support for fundraising and donor engagement.
  • Oversee gift processing, including in-kind donations, and apply best practices for receiving, acknowledging, and stewarding individual gifts and donors.
  • Maintain accurate tracking systems and records for corporate, foundation, and other constituents while preserving confidentiality.
  • Support donor outreach through mailings, acknowledgements, and end-of-year receipt processing.
  • Prepare reports for the Executive Leadership Team and Board of Directors as needed.
  • Manage the Bloomerang donor database and develop expertise and practices to maximize its effectiveness.
  • Support backend functions of the Givebutter event management platform, including entering event information, running reports, and supporting platform integration, in collaboration with the Director of Development, Communications Manager, and Events Associate.
  • Track event sponsorships, auction items, registrations, and related activities.
  • Process mail and invoices; record donations; prepare deposit reports; support in-kind donation processing; process acknowledgements and donations in the CRM; and support finance reconciliation.
  • Perform other duties and responsibilities assigned by the Director of Development.
  • Demonstrate REACH’s values in organizational policies and procedures and participate in staff meetings and weekly professional supervision.
  • Attend staff and program meetings and meet deadlines for reports, donation processing, and donor acknowledgements.
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