Accounts Receivable Specialist Jobs

About The Position

Requirements

• Strong attention to detail and accuracy.
• Ability to work with confidential customer and financial information.
• Strong organizational and follow-up skills.
• Professional written and verbal communication skills.
• Ability to provide friendly, courteous, and confident customer support.
• Comfort working with accounting systems, spreadsheets, and electronic documentation.
• Ability to research, problem-solve, and resolve account-related questions.
• Ability to manage multiple tasks and deadlines.
• High school diploma or equivalent required.
• Proficiency with Microsoft Windows operating systems.
• Working knowledge of Microsoft Word and Microsoft Excel.
• Ability to use email, internet tools, and general office technology.
• Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals.
• Ability to read, write, and communicate using professional business grammar.
• Ability to handle potentially difficult or irate callers with a positive and problem-solving mindset.

Nice To Haves

• Two years of accounting education or related experience preferred.
• Ability to work with ASW/JWALK, Metafile, Q2S, or similar accounting/document management systems preferred.
• Proficiency with 10-key data entry preferred.

Responsibilities

• Post cash accurately to the ASW/JWALK system.
• Review multiple lockboxes and use bank records to properly credit customer accounts.
• Reconcile credit card receipts and ACH payments on a daily basis.
• Prepare daily deposits for scanning and processing.
• Generate and prepare monthly customer account statements.
• Prepare daily invoices and credit memos for mailing.
• Post invoices in Q2S, export invoices into ASW, and prepare invoices for mailing as appropriate.
• Respond to customer inquiries regarding invoices, credit memos, statements, and account documentation.
• Research and resolve invoice, statement, and account-related questions or discrepancies.
• Scan documents into Metafile and maintain accurate electronic records.
• Prepare credit applications for processing.
• Create and email trade references and assist with running credit reports.
• Communicate professionally with internal teams and external customers both verbally and in writing.
• Serve as backup for opening and updating customer accounts in the ASW/JWALK system.
• Support the Credit and Collections Department Manager with additional duties as needed.

Benefits

• 100% Employee-Owned Company
• Comprehensive Benefits Package
• 401(k) Retirement Plan with Company Match
• Employee Stock Ownership Plan—ESOP
• Paid Time Off and Paid Holidays
• Career growth and development opportunities