AR Credit Collec Spec

Formica Corporation•Cincinnati, OH

About The Position

The Accounts Receivable, Credit & Collections Specialist handles daily cash application activities, bank and ledger reconciliation, deduction processing and collection, invoice collection, and customer account resolution. The role supports accounts in the United States, Canada, and Mexico, manages an assigned collections and credit portfolio, and provides departmental reporting and administrative support.

Requirements

  • Proficiency in Excel is required.
  • Understanding of general banking procedures.

Nice To Haves

  • Bachelor’s degree in Business or a related field preferred.
  • At least 2 or more years of comparable experience preferred.

Responsibilities

  • Apply cash daily in Cashbook for the United States, Canada, and Mexico.
  • Research short pays and deductions and follow up with customers when applicable.
  • Input claims in the B2B claim system, track them, and follow up to ensure credits are issued.
  • Perform offsets and write-offs in accounts receivable to the General Ledger.
  • Collect accounts from an assigned portfolio.
  • Follow up on skipped invoices identified during cash application.
  • Collect invalid deductions and short pays.
  • Provide document copies and proof of delivery (POD) documents upon customer request.
  • Set up new accounts and perform customer account maintenance.
  • Research new credit applications and analyze credit reports.
  • Release credit holds for the assigned portfolio.
  • Perform annual file revisions for the assigned portfolio.
  • Manage departmental mailboxes and respond to credit inquiries.
  • Prepare daily and monthly departmental accounts receivable reports.

Benefits

  • Medical and prescription drug coverage
  • Dental coverage
  • Flexible Spending Accounts for healthcare and dependent care
  • 401(k) Savings Plan with matching provision
  • Paid vacation
  • Paid holidays
  • Tuition reimbursement
  • Life and voluntary optional life insurance
  • Short-term disability coverage
  • Voluntary long-term disability coverage
  • Employee Assistance Program
  • Employee product purchase discount
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