Accounts Receivable Specialist

Workforce 1•New York, NY
•$30 - $32

About The Position

The Accounts Receivable Specialist processes and maintains system records for all receivable transactions at Javits Center. The role manages the complete accounts receivable cycle, including customer invoicing, payment collection and application, deposit processing, and related documentation. It helps ensure accuracy, timeliness, and compliance with established financial policies and procedures, while supporting reporting, reconciliation, and audit efforts.

Requirements

  • At least three years of related experience.
  • Experience using the NetSuite ERP system.
  • Excellent verbal and written communication skills.
  • High level of integrity and ability to handle confidential information.

Nice To Haves

  • B.A. or B.S. degree in Accounting preferred.
  • Proficiency in Microsoft Office preferred.

Responsibilities

  • Prepare and issue customer invoices, including deposit invoices where applicable.
  • Contact and follow up with past-due customers according to the current collection policy, and document collection activities in the NetSuite ERP system.
  • Prepare cash receipts for deposit, scan and process remote electronic bank deposits, and communicate with appropriate groups.
  • Process customer payments, including checks, credit cards, and electronic transfers, and accurately apply them in the NetSuite ERP system.
  • Maintain records of customer disputes and their status.
  • Review and validate customer disputes with the responsible service department, secure required approvals, and process refunds or credit memos in the ERP system while documenting final resolution.
  • Research, prepare, and record credit memo requests in the ERP system as needed.
  • Support accounts receivable reconciliations, audit requests, and banking-related inquiries.
  • Respond to and resolve chargebacks in coordination with internal teams.
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