Billing & Accounts Receivable Specialist

Gleason•Loves Park, IL

About The Position

The Billing & Accounts Receivable Specialist is responsible for the day-to-day functional operations of the accounts receivable area. The role includes customer invoicing, cash receipts processing, resolution of customer deductions, collection of past-due receivables, sales commission processing, and customer master maintenance. It requires strong analytical and problem-solving skills, exceptional communication and organizational skills, attention to detail, and the ability to meet deadlines. The specialist works independently and collaboratively with internal and external sales representatives and other teams.

Requirements

High school diploma.
Four to ten years of related experience.
Computer skills with Windows, Word, Excel, Outlook, and SAP.
Strong analytical and problem-solving skills.
Exceptional communication and organizational skills.
Ability to work independently and cross-functionally.
Strong attention to detail and ability to meet deadlines.

Responsibilities

Post daily cash receipts, including wire, ACH, and check payments.
Process credit card payments.
Prepare and submit accurate, timely customer invoices, including through customer portals and by mail.
Process customer credit and debit requests and invoice cancellations.
Create and maintain customer master records.
Evaluate and recommend customer payment terms and credit limits.
Analyze and resolve customer payment discrepancies.
Analyze and resolve past-due invoices and maintain status notes.
Work with internal sales, external sales, and customers to resolve payment issues.
Process sales representative commission statements and payments.
Process Letters of Credit with customers.
Evaluate work processes to identify opportunities to improve efficiency and accuracy.
Prepare and maintain necessary policies, forms, and work instructions.
Perform other duties as assigned.