Billing & Accounts Receivable Specialist

CGCB Associates LLC • Norwich, NY

2d • $20 - $25 • Onsite

About The Position

Rentals To Go is seeking a diligent, detail-oriented Billing and Accounts Receivable Specialist for its portable sanitation business. Based at the company’s headquarters in Norwich, New York, this role manages customer invoicing and payment collection, responds to customer inquiries, maintains accurate financial records, and helps resolve customer concerns. The specialist will build knowledge of RTG’s sales process, service model, systems, and products, and provide customers with professional, timely service.

Requirements

• High school diploma or equivalent.
• Two to three years of experience in billing and accounts receivable.
• Strong knowledge of accounting principles and practices.
• Proficiency in Microsoft Office Suite, especially Excel, and accounting software such as QuickBooks.
• Excellent communication and interpersonal skills.
• Ability to multitask, prioritize, and manage time efficiently.
• Attention to detail and a high level of accuracy.
• Strong problem-solving and analytical skills.

Nice To Haves

• Associate or bachelor's degree in accounting or a related field.
• Billing and accounts receivable experience in the portable sanitation industry.

Responsibilities

• Generate and send accurate customer invoices in a timely manner.
• Monitor accounts to ensure payments are received within established terms.
• Reconcile accounts and resolve discrepancies or issues with customers and banks.
• Follow up on outstanding accounts and coordinate with customers to secure payment.
• Process credit card payments, checks, and other forms of payment.
• Prepare and maintain monthly, quarterly, and annual accounts receivable financial reports.
• Collaborate with sales and operations/customer success teams to address billing and invoicing inquiries.
• Maintain accurate and up-to-date customer records in the accounting system.
• Assist with month-end closing activities and account reconciliations.
• Generate Accounts Receivable and Cash reports and summarize key trends for management.
• Follow company policies and procedures related to billing and accounts receivable.
• Develop mastery of Accounts Receivable systems and investigate and resolve customer issues related to accounts receivable or reporting.
• Professionally handle a high volume of inbound calls and all email contacts.
• Develop new partnerships with RTG customers and maintain existing partnerships.
• Maintain comprehensive knowledge of RTG products and services and act as a subject matter expert.
• Follow up on customer needs and manage them through identification, qualification, and follow-through.
• Produce quotes and work orders through company systems.
• Perform other duties as assigned.

Benefits

• Competitive salary.
• Health insurance.
• Dental insurance.
• Vision insurance.
• Retirement savings plan with company match.
• Paid time off.
• Paid holidays.
• Professional development and training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED