Billing & Accounts Receivable Specialist
About The Position
The Billing & Accounts Receivable Specialist is responsible for the day-to-day functional operations of the accounts receivable area. Duties include customer invoicing, cash receipts processing, resolving customer deductions, collecting past-due receivables, processing sales commissions, and maintaining customer master records. The role requires strong analytical and problem-solving skills, exceptional communication and organizational skills, attention to detail, and the ability to meet deadlines. The specialist works independently and cross-functionally with internal and external sales representatives, customers, and other colleagues. The position is performed in an office environment. Employees may occasionally encounter moving mechanical parts, and the noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- High school diploma.
- Four to ten years of related experience.
- Computer skills with Windows, Word, Excel, Outlook, and SAP.
- Strong analytical and problem-solving skills.
- Exceptional communication and organizational skills.
- Ability to work independently and cross-functionally in both independent and team settings.
- Strong attention to detail and ability to meet deadlines.
Responsibilities
- Post daily cash receipts, including wire, ACH, and check payments.
- Process credit card payments.
- Ensure timely and accurate customer invoicing, including submitting invoices to customer portals and processing paper invoices for mailing.
- Process customer credit and debit requests, as well as invoice cancellations.
- Create and maintain customer master records.
- Evaluate and recommend customer payment terms and credit limits.
- Analyze and resolve customer payment discrepancies.
- Analyze and resolve past-due customer invoices, including maintaining status notes.
- Work with internal sales, external sales, and customers to resolve payment issues.
- Process sales representative commission statements and payments.
- Process Letters of Credit with customers.
- Evaluate work processes to identify opportunities to improve efficiency and accuracy.
- Prepare and maintain necessary policies, forms, and work instructions.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
