Senior Accounts Receivable Specialist

Bunzl Career • Cerritos, CA

3d • Onsite

About The Position

The Senior Accounts Receivable Specialist is a senior-level individual contributor responsible for maintaining the financial health of the business through accurate invoice processing, timely collection of customer payments, and proper account maintenance. This business-to-business role combines collections, customer service, and problem-solving, with responsibility for complex customer accounts and strategic account relationships. The specialist works independently and partners with Sales, Customer Service, Operations, and Finance to resolve billing issues, reduce past-due balances, improve cash flow, and support customer satisfaction and business performance. The position is full-time, Monday through Friday, and primarily on-site at the company’s Cerritos, California office.

The role also involves analyzing account trends, recommending process improvements, supporting Accounts Receivable best practices and team initiatives, and assisting with month-end and year-end activities as needed.

Requirements

• High school diploma or equivalent required.
• At least 3 years of Accounts Receivable, collections, credit, or related accounting experience.
• Experience managing high-volume and/or high-value customer accounts.
• Strong understanding of accounts receivable processes, invoicing, collections, account reconciliation, and credit management.
• Experience analyzing aging reports and managing customer account portfolios.
• Strong customer service, communication, and relationship-building skills.
• Ability to work independently, exercise sound judgment, and solve complex account issues with minimal supervision.
• Strong organizational skills and ability to prioritize multiple tasks and deadlines in a fast-paced environment.
• Proficiency with Microsoft Excel and ERP/accounting systems.
• High attention to detail and commitment to accuracy.

Nice To Haves

• Bachelor’s degree preferred.
• Experience with customer vendor portals, electronic billing systems, or customer account management platforms preferred.
• Experience in business-to-business collections or customer-facing Accounts Receivable environments preferred.

Responsibilities

• Maintain and oversee accounts receivable transactions in compliance with internal controls, accounting standards, and company policies.
• Partner with Sales, Customer Service, and Operations to ensure accurate invoicing and timely resolution of billing discrepancies.
• Manage complex and high-value customer accounts, including national and strategic account relationships.
• Monitor customer account aging and support collection efforts to improve cash flow and reduce outstanding balances.
• Generate, review, and analyze aging reports and collections metrics to identify trends, risks, and opportunities.
• Respond to customer inquiries about invoices, payments, deductions, credits, and account balances.
• Reconcile customer accounts and investigate discrepancies to ensure accurate financial records.
• Use customer vendor portals to research invoices, submit documentation, resolve disputes, and support collections activities.
• Review customer payment history and credit information and recommend credit limits and payment terms.
• Collaborate with internal stakeholders to resolve issues that may affect customer relationships or collections performance.
• Assist in developing, documenting, and improving Accounts Receivable processes and procedures.
• Serve as a resource for Accounts Receivable best practices and support team initiatives, projects, and process improvement efforts.
• Identify and implement process enhancements that improve productivity and efficiency and support business growth.
• Support month-end and year-end accounts receivable activities as needed.

Benefits

• Medical, dental, vision, and life insurance for employees and eligible dependents, available the first day of the month after 30 days of employment unless otherwise specified by a collective bargaining agreement.
• 401(k) retirement plan with a company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
• 10 vacation days and 2 personal days annually, prorated in the first year based on hire date.
• 40 hours of annual sick pay.
• 6 paid national holidays and 2 floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED