Senior Accounts Receivable Specialist

Bunzl Distribution NA • Artesia, CA

4d • $28 - $32 • Onsite

About The Position

The Senior Accounts Receivable Specialist is a senior-level individual contributor responsible for supporting the company’s financial health through accurate invoice processing, timely customer collections, and properly maintained account balances. The role partners with customers and internal teams to resolve billing issues, reduce past-due balances, and improve cash flow. It is a relationship-driven, business-to-business position combining collections, customer service, and problem-solving, with responsibility for complex customer accounts, account trend analysis, and process improvements. The role collaborates with Sales, Customer Service, Operations, and Finance. It is full-time, Monday through Friday, and primarily onsite at the company’s Los Angeles, California (Cerritos) office.

Requirements

• High school diploma or equivalent required.
• At least 3 years of Accounts Receivable, collections, credit, or related accounting experience.
• Experience managing high-volume and/or high-value customer accounts.
• Strong understanding of accounts receivable processes, invoicing, collections, account reconciliation, and credit management.
• Experience analyzing aging reports and managing customer account portfolios.
• Strong customer service, communication, and relationship-building skills.
• Ability to work independently, exercise sound judgment, and solve complex account issues with minimal supervision.
• Strong organizational skills and ability to prioritize multiple tasks and deadlines in a fast-paced environment.
• Proficiency with Microsoft Excel and ERP/accounting systems.
• High attention to detail and commitment to accuracy.

Nice To Haves

• Bachelor’s degree preferred.
• Experience working with customer vendor portals, electronic billing systems, or customer account management platforms preferred.
• Experience in business-to-business collections or customer-facing Accounts Receivable environments preferred.

Responsibilities

• Maintain and oversee accounts receivable transactions in compliance with internal controls, accounting standards, and company policies.
• Partner with Sales, Customer Service, and Operations to ensure accurate invoicing and timely resolution of billing discrepancies.
• Manage complex and high-value customer accounts, including national and strategic account relationships.
• Monitor customer account aging and support collection efforts to improve cash flow and reduce outstanding balances.
• Generate, review, and analyze aging reports and collections metrics to identify trends, risks, and opportunities.
• Respond to customer inquiries regarding invoices, payments, deductions, credits, and account balances.
• Reconcile customer accounts and investigate discrepancies to ensure accurate financial records.
• Use customer vendor portals to research invoices, submit documentation, resolve disputes, and support collections.
• Review customer payment history and credit information and provide recommendations regarding credit limits and payment terms.
• Collaborate with internal stakeholders to resolve issues that may affect customer relationships or collections performance.
• Assist in developing, documenting, and improving Accounts Receivable processes and procedures.
• Serve as a resource for Accounts Receivable best practices and support team initiatives, projects, and process improvement efforts.
• Identify and implement process enhancements that improve productivity and efficiency and support business growth.
• Support month-end and year-end accounts receivable activities as needed.

Benefits

• Medical, dental, vision, and life insurance for employees and eligible dependents, available starting the first day of the month after 30 days of employment, unless otherwise specified by a collective bargaining agreement.
• 401(k) retirement plan with a company match of $0.75 per $1.00 contributed, up to 6% of eligible pay, available after 30 days.
• Paid time off, including 10 vacation days and 2 personal days annually, prorated based on hire date.
• 40 hours of annual sick pay.
• 6 paid national holidays and 2 floating holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED