Accounts Receivable Specialist

BakerHostetler Career•Cleveland, OH

1d•Remote

About The Position

The Accounts Receivable Specialist is a non-exempt remote position within the Finance/Accounting department, available in any of the firm’s offices. The role manages client accounts and helps ensure timely payment of invoices. It reports to the Accounts Receivable Supervisor. The position requires client service, professional communication, collaboration with attorneys and other staff, and careful handling of account information. The posting describes the work environment as collaborative and collegial.

Requirements

Associate degree in Accounting, Finance, Business Administration, or a related field; an equivalent combination of relevant education and experience may be considered.
At least three years of accounts receivable or collections experience, including experience in a large law firm or comparable professional services environment.
Strong client-service approach and team orientation.
Ability to communicate effectively and respond to common inquiries or complaints from clients and internal professional and support staff.
Interpersonal communication skills to maintain effective relationships with partners, attorneys, clients, and staff, with responsiveness, diplomacy, and professionalism.
Proficiency in Microsoft Office Suite, including Word and Outlook, and strong working knowledge of Excel.
General knowledge of accounting principles and internal control concepts.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and apply fractions, percentages, ratios, probability, statistical inference, and proportions to practical situations.
Ability to multitask, maintain attention to detail, and follow up effectively.
Strong organizational and planning skills, including the ability to prioritize multiple tasks and projects to meet deadlines.
Ability to exercise discretion with confidential and sensitive information.
Proven aptitude for learning new software applications.

Nice To Haves

Bachelor’s degree.
Knowledge of ARCS or other collections software.
Familiarity with Elite or comparable law firm financial systems.
Experience with e-billing platforms such as Legal Tracker, CounselLink, or T360.

Responsibilities

Communicate with clients about outstanding invoices and resolve payment discrepancies.
Review aging reports and provide regular updates to management.
Collaborate with attorneys, office administrators, and the billing team to resolve issues.
Submit applicable write-offs for approval through the workflow portal.
Maintain accurate, detailed notes on client communications.
Work with management and the collection committee, escalating issues as needed.
Perform other duties as requested and assigned.

Benefits

Competitive salaries and a performance bonus program.
Group health, dental, and vision insurance, with multiple plan options and benefit levels.
Same-sex domestic partner coverage.
Pre-tax premiums.
Coverage beginning on the date of hire.
Group term life and accidental death and dismemberment insurance.
Voluntary supplemental group universal life insurance.
Voluntary accident insurance for employees and their families.
Long-term care insurance.
Short-term disability benefits.
Long-term disability benefits.
Pre-tax benefit programs, including dependent care, health care reimbursement, and transit or qualified parking benefits in most cities.
Retirement program, including a voluntary 401(k) plan.
Collegial and respectful work environment.