Accounts Receivable Specialist

MacDonald-Miller Facility Solutions • Seattle, WA

1d • Onsite

About The Position

MacDonald-Miller Facility Solutions is seeking a detail-oriented and proactive Accounts Receivable Specialist to join its Accounting Team. The role focuses on managing collections, supporting cash application processes, building customer relationships to encourage timely payments and reduce outstanding receivables, and maintaining accurate documentation. It is a highly visible position that interacts with people across organizational levels and functions, working on a collaborative team supporting the company’s growth. The role reports directly to the Accounts Receivable Manager.

First-year priorities include managing collections, keeping the average days in billing outstanding for assigned accounts at 45 days or less, and maintaining invoices more than 60 days overdue at under 15% of total outstanding receivables. The specialist will also work with the cash application team, resolve billing disputes, analyze aging reports, assist with month-end closing, maintain process documentation, and help improve accounts receivable and collections processes.

The position is based at the company’s Seattle headquarters in SeaTac, Washington. The office offers secured parking, renovated facilities, and nearby amenities.

Requirements

• Detail-oriented and proactive.
• Ability to manage collections and communicate with customers by phone, email, and mail.
• Ability to maintain accurate records and documentation.
• Ability to work collaboratively with the cash application team and internal departments to resolve payment discrepancies and billing issues.

Responsibilities

• Contact customers by phone, email, and mail to follow up on outstanding invoices.
• Manage assigned collections and work to maintain or reduce average days in billing outstanding to 45 days or less.
• Keep invoices more than 60 days overdue below 15% of overall outstanding receivables.
• Coordinate with the cash application team to ensure payments are properly applied and resolve discrepancies promptly.
• Maintain accurate, current records of collection activities, payment agreements, and customer communications.
• Identify, investigate, and resolve disputed invoices and billing issues with internal departments.
• Generate and analyze aging reports to prioritize collection efforts and escalate accounts when needed.
• Assist with month-end closing, including accounts receivable reconciliations and report preparation.
• Build and maintain positive customer relationships and serve as a point of contact for account-related inquiries.
• Maintain and update process documentation.
• Recommend and help implement improvements to accounts receivable and collection processes.
• Perform other tasks as assigned by the manager.

Benefits

• Medical, dental, and vision coverage for employees, with dependent coverage available for a shared premium.
• 401(k) retirement plan with company matching.
• Vacation and sick compensation (PTO).
• Holiday pay.
• Short-term and long-term disability income protection.
• Employee and dependent life insurance.
• Wellness Program.
• Employee Assistance Program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed