Credit & Accounts Receivable Specialist
About The Position
Roof Penetration Housing (RPH) is a rapidly expanding commercial building products company serving architects, engineers, contractors, and building owners. The Credit & Accounts Receivable Specialist owns the full customer credit cycle, including evaluating customers, recommending payment terms and credit limits, managing credit risk, and maintaining accounts receivable collections and cash application. The role works with roofing contractors, distributors, Sales, Customer Service, Shipping, and management to keep orders moving while maintaining sound credit controls and reducing overdue balances. This is a full-time salaried, in-office position at RPH’s San Antonio, Texas office, Monday through Friday, 8:00 a.m. to 4:30 p.m. It reports directly to the Assistant Controller. Occasional travel of up to 5% may be required, including overnight domestic travel; international travel may be required in the future depending on business needs. The position is exempt from overtime under FLSA standards.
Requirements
- At least 3 years of experience in B2B credit, collections, or accounts receivable.
- Hands-on experience evaluating customer credit and setting credit limits.
- Working knowledge of AR aging, cash application, and month-end reconciliation.
- Strong Excel skills, including pivot tables, lookups, and filters.
- Experience with an ERP or accounting system.
Nice To Haves
- Associate’s or bachelor’s degree in accounting, finance, or business.
- Experience in construction, roofing, building products, or manufacturing distribution.
- Familiarity with mechanic’s lien and notice requirements on commercial projects.
- NACM credential (CBA or CCE) or similar.
- Experience with NetSuite.
Responsibilities
- Review new-customer credit applications, including trade and bank references, credit bureau reports, and available financial statements.
- Assess creditworthiness and recommend payment terms and initial credit limits within company policy.
- Periodically reevaluate existing accounts and recommend credit-limit increases, decreases, or holds when order volume, payment behavior, or financial circumstances change.
- Release or hold orders that exceed credit limits or have past-due balances, coordinating with Sales and Customer Service.
- Maintain credit files, resale and tax-exemption certificates, and signed terms for each account.
- Manage lien rights and notices on applicable commercial jobs, and request personal guarantees, deposits, or joint checks when risk warrants.
- Help write and maintain the company’s credit policy and approval authority levels.
- Manage the AR aging and consistently follow up on overdue invoices by phone and email.
- Resolve billing disputes, short-pays, and deductions with Sales, Shipping, and Customer Service; arrange credits or rebills as appropriate.
- Apply customer payments by check, ACH, wire, and credit card, and reconcile unapplied cash.
- Set up payment plans for struggling accounts and escalate seriously delinquent accounts to management, collection agencies, or attorneys.
- Send statements and dunning letters and record collection-contact notes in the accounting system.
- Prepare weekly AR aging and collections reports, as well as month-end reserve and bad-debt write-off recommendations.
- Support month-end close and annual audit requests related to accounts receivable.
Benefits
- Employer-covered medical, dental, and vision insurance premiums for employees.
- 401(k) retirement plan with an employer contribution.
- Paid time off and paid holidays.
- Paid parental leave.
- Life and disability insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
