Accounts Receivable / Payable & Collections Specialist – Restoration Industry

Restoration 1 New Jersey•Rockaway Township, NJ
•$55,000 - $65,000

About The Position

Restoration 1 New Jersey is seeking an experienced, organized, and motivated Accounts Receivable / Payable & Collections Specialist. The company provides water damage mitigation, fire damage restoration, mold remediation, and reconstruction services for residential and commercial properties in New Jersey. This hands-on position focuses on collecting payments, maintaining accurate job costs, and keeping financial records organized. The ideal candidate has experience in property restoration, construction, or insurance claims and understands financial processes involving insurance carriers and Third-Party Administrators (TPAs). The specialist manages accounts receivable and collections, processes vendor and subcontractor invoices, supports job costing and financial accuracy, administers TPA payments, and assists with bookkeeping and general office administration. The role works with project managers, coordinators, vendors, customers, insurance representatives, and management to investigate and resolve billing and payment issues.

Requirements

  • At least 3 years of experience in accounts receivable, accounts payable, collections, or a related financial administration role.
  • Experience in property restoration, reconstruction, construction, insurance claims, or a closely related industry.
  • Strong knowledge of accounts receivable and payable processes, collections, purchase orders, and job costing.
  • Experience using QuickBooks or similar accounting software.
  • Excellent organizational skills, attention to detail, and follow-through.
  • Strong communication and problem-solving abilities.
  • Ability to manage multiple priorities and work independently.
  • Proficiency in Microsoft Excel, Outlook, and general office applications.

Nice To Haves

  • Experience with insurance restoration TPA programs such as Contractor Connection, Alacrity Solutions, Sedgwick, or similar programs.
  • Experience collecting payments from insurance carriers, adjusters, and property owners.
  • Familiarity with Salesforce or similar job management software.
  • Knowledge of Xactimate, XactAnalysis, Symbility, or CoreLogic.
  • Familiarity with New Jersey construction lien processes and collection procedures.
  • Previous experience working for a restoration or reconstruction contractor.

Responsibilities

  • Manage and monitor outstanding accounts receivable for mitigation and reconstruction projects.
  • Follow up with insurance carriers, TPAs, adjusters, mortgage companies, and customers regarding outstanding payments.
  • Submit payment requests accurately and promptly through appropriate TPA or insurance carrier systems.
  • Investigate and resolve payment delays, discrepancies, denials, and outstanding balances.
  • Maintain collection notes, payment statuses, and accounts receivable aging reports.
  • Work with project managers and internal coordinators to resolve billing issues.
  • Identify delinquent accounts for escalation and coordinate collection actions.
  • Monitor accounts approaching New Jersey construction lien deadlines and coordinate with management and lien service providers.
  • Enter and process subcontractor and vendor invoices in QuickBooks Online.
  • Review invoices for accuracy and verify charges against purchase orders, approved work, and project budgets.
  • Identify duplicate invoices, pricing discrepancies, and incorrect charges.
  • Assign bills accurately to the proper vendors and projects.
  • Monitor outstanding vendor invoices and assist with payment scheduling.
  • Communicate with subcontractors and vendors about invoice discrepancies and payment status.
  • Review and verify job-related expenses in Salesforce.
  • Ensure subcontractor invoices, purchase orders, and other project expenses are allocated to the correct jobs.
  • Identify missing expenses, incorrect cost allocations, and discrepancies between approved budgets and actual costs.
  • Coordinate with project managers to clarify and correct job-costing issues.
  • Maintain financial records supporting project profitability reporting.
  • Follow billing and payment requirements for insurance restoration TPA programs.
  • Submit required invoices, payment requests, and supporting financial documentation correctly.
  • Follow up on outstanding TPA payments and resolve payment-related issues.
  • Communicate with TPA representatives, adjusters, and internal team members about payment delays.
  • Work with TPA coordinators who manage job files, documentation, and service-level requirements.
  • Assist with routine QuickBooks bookkeeping and financial recordkeeping.
  • Maintain organized electronic records and documentation.
  • Support management and team members with general administrative responsibilities.
  • Assist with vendor communications, customer inquiries, and other office tasks as needed.

Benefits

  • Competitive annual salary of $55,000–$65,000, based on qualifications and experience.
  • Full-time, stable employment.
  • Supportive and team-oriented work environment.
  • Opportunities for professional growth and increased responsibilities.
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