Accounts Receivable & Collections Specialist

Brainerd Chemical Company•Tulsa, OK

About The Position

The Accounts Receivable & Collections Specialist performs accounts receivable functions, billing support, credit work, and collections for business accounts. The role includes invoicing and credits, collecting overdue balances, maintaining customer accounts and credit information, processing deposits and payments, resolving payment discrepancies, and supporting customer setup and sales tax exemption compliance. The specialist also communicates with customers, company personnel, and vendors about receivables matters and uses computerized accounting software, including Excel, Word, and ERP systems.

Requirements

High school diploma or GED required.
Two to four years of experience handling accounts receivable and business-to-business collections in a fast-paced, high-volume environment.
Excellent attention to detail.
Ability to manage multiple competing priorities and switch between tasks with ease.
Excellent professional communication skills.
Ability to work effectively in a team environment.
Ability to work with a diverse group of people.

Nice To Haves

Associate degree or some college education preferred.
Five or more years of accounting experience preferred.

Responsibilities

Generate customer invoices and credits when necessary.
Contact customers to collect accounts receivable, aiming to minimize average days to pay and bad debt write-offs.
Record collection activity and follow up on collections promptly.
Adjust and clean up customer accounts, including reconciling accounts with customers as needed.
Prepare and perform daily bank deposits and process credit card payments.
Apply customer payments to open invoices.
Research unapplied cash receipts and investigate and resolve payment discrepancies.
Maintain telephone and personal contact with customers, Brainerd personnel, and vendors on receivables matters as directed by the manager.
Complete credit approval and customer approval processes, including customer setup.
Maintain customer credit limits and monitor accounts receivable levels.
Review and release system credit holds.
Use computerized accounting software programs, including Excel, Word, and ERP systems, to perform job duties.
Assist with maintaining and updating customer setup data, including addresses, contacts, and delivery locations.
Assist with customer sales tax exemption compliance.