Accounts Receivable Collections Specialist

Stones River Electric•Nashville, TN

About The Position

Stones River Electric is seeking an Accounts Receivable Collections Specialist to manage past-due accounts, improve collections, reduce outstanding receivables, and protect the company's financial interests. The role works with accounting, project managers, service managers, operations, and leadership to manage collections, resolve billing issues, and coordinate mechanic's liens and legal notices across multiple states.

Requirements

Experience in accounts receivable, commercial collections, or credit and collections.
Strong communication, organization, follow-up, and problem-solving skills.
Ability to manage a high volume of accounts, deadlines, and competing priorities.
Ability to work independently and coordinate with multiple departments.

Nice To Haves

Construction, electrical contracting, or commercial service experience.
Knowledge of mechanic's liens, preliminary notices, and construction payment processes.
Experience with Microsoft Excel and accounting or ERP systems.

Responsibilities

Review AR aging reports and monitor past-due balances, including accounts over 30, 60, 90, and 120 days.
Contact customers, obtain payment commitments, and follow up consistently on overdue invoices and missed payment dates.
Verify invoices were submitted correctly and resolve billing discrepancies, missing documentation, credits, and payment issues.
Identify recurring late payments, increasing customer balances, and potential credit risks.
Coordinate with accounting and operations to resolve disputes and ensure payments are properly applied.
Monitor project completion dates and identify projects requiring preliminary notices or mechanic's liens.
Track state-specific notice, filing, and enforcement deadlines across company locations.
Gather project documentation and coordinate notices, lien filings, and releases with approved providers or legal counsel.
Maintain lien records and monitor upcoming deadlines.
Prepare past-due notices and final payment demands; coordinate accounts requiring legal action or third-party collections.
Recommend credit holds or service suspensions when appropriate, with management approval.
Work with customers and internal teams to resolve payment disputes and limit additional financial exposure.
Prepare weekly AR aging, collection forecasts, and high-risk account reports.
Track collection activity, payment commitments, expected payments, and recovery results.
Maintain accurate customer records, collection notes, invoices, contracts, and lien documentation.
Monitor collection trends and days sales outstanding (DSO), and provide regular updates to management.
Daily: Review aging reports, contact customers, follow up on payment commitments, document activity, and monitor lien deadlines.
Weekly: Prepare collection reports and review high-risk accounts and upcoming legal or lien actions.
Monthly: Review collection performance, recurring late-paying customers, and opportunities to improve collections.