Accounts Receivable Collections Specialist

Globus Medical•Collegeville, PA

About The Position

The AR Collections Specialist identifies and contacts hospital customers to collect overdue and aging accounts receivable. The role builds positive customer relationships to collect receivables according to agreed payment terms and resolves purchase order (PO) discrepancies so customers can be billed and full payment obtained. The specialist alerts managers to issues affecting customer relationships and works with the Accounts Receivable Processing team to maintain department standards for days sales outstanding (DSO), aged receivables, and PO collection. The position also requires documenting collection activities, keeping organized records, filing as needed, and participating in assigned special projects. The employee must comply with company policies and applicable laws and regulations, complete compliance training, and represent the company professionally and ethically. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

Three to five years of collections experience.
Ability to handle high-volume data entry.
Outstanding organizational skills and attention to detail.
Excellent communication and interpersonal skills.
Positive attitude and customer-focused approach.
Ability to work in a fast-paced environment and multitask.
Working knowledge of Microsoft Office.

Nice To Haves

Strong Microsoft Excel skills.

Responsibilities

Promptly identify and contact customers to collect overdue invoices.
Develop positive relationships with customers.
Analyze and resolve administrative errors that delay invoicing or payments.
Collect purchase orders from sales representatives and hospitals so customers can be invoiced promptly.
Maintain department standards for days sales outstanding, aged receivables, and purchase orders.
Document collection activities and maintain organized records, including filing as needed.
Participate in special projects as assigned.
Follow the company Code of Conduct, AdvaMed Code, MedTech Code, and other company policies.
Comply with applicable governmental laws, rules, and regulations in the United States and internationally; complete introductory and annual training and maintain role-related compliance knowledge.
Represent the company professionally and uphold ethical business practices and socially responsible conduct in interactions with employees, customers, suppliers, and other third parties.