Accounts Receivable/Collections Specialist

Hillis-Carnes • Annapolis Junction, MD

1d • Onsite

About The Position

Hillis-Carnes Engineering Associates (HCEA), a multi-disciplined engineering firm with 20 offices in the mid-Atlantic and Florida, is hiring an Accounts Receivable/Collections Specialist for its Annapolis Junction, Maryland (Howard County) location. HCEA is a 100% employee-owned ESOP and describes a culture focused on teamwork, ambition, and professional advancement.

The specialist coordinates the accounts receivable cycle, including new job approvals, billing, collecting outstanding receivables, and other collection activities. The role resolves customer billing problems and works to reduce delinquency. Construction-industry and lien-filing experience are preferred. The position also involves working with legal counsel or filing small-claims actions when needed.

Requirements

• At least 5 years of corporate collections experience, including interaction with a large customer base.
• Strong communication, problem-solving, and analytical skills.
• Ability to work independently and adapt to a fast-changing environment.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Attention to detail and accuracy.
• Creative, self-disciplined, and able to identify and complete critical tasks independently with a sense of urgency.

Nice To Haves

• Experience with the billing and payment application process.
• Experience in a construction or engineering environment.
• Experience with the construction-industry lien-filing process.

Responsibilities

• Review open accounts and conduct collection efforts.
• Make outbound collection calls professionally while maintaining and improving customer relations.
• Build business relationships with client accounts payable personnel and, as needed, client project managers and superintendents.
• Resolve client billing problems and review delinquent accounts while providing timely customer service.
• Work with branch managers and sales to resolve disputes and collection issues.
• Collect customer payments by their due dates.
• Identify causes of account delinquency and discuss them with management.
• Review and monitor assigned accounts and applicable collection reports.
• Follow up promptly on payment arrangements.
• Mail correspondence and email documents to customers to encourage payment of delinquent accounts, and follow up.
• Post daily customer payments to accounts.
• Prepare monthly reports as required.
• File appropriate state lien notifications as necessary and required.
• Manage additional collection steps as required, including working with legal counsel to file liens or filing small-claims actions.

Benefits

• 100% employer-paid long-term disability, basic life insurance, and Employee Assistance Program.
• Health coverage with a Health Savings Account option.
• Disability coverage.
• 401(k) with company match.
• Employee referral compensation.
• Tuition reimbursement.
• Employee Stock Ownership Plan (ESOP).

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed