Accounts Receivable & Collections Specialist

Waste Solutions of Iowa • Des Moines, IA

15h

About The Position

Waste Solutions of Iowa is seeking an Accounts Receivable & Collections Specialist to manage customer accounts and outstanding balances, support timely payment, prepare and review invoices, resolve billing discrepancies, and maintain accurate account and collection records. The role involves contacting customers about past-due balances, addressing payment and billing questions, and working with other departments to resolve account issues while maintaining positive customer relationships. The specialist will also provide management with updates on receivables and collection progress.

The ideal candidate is dependable, proactive, persistent, organized, detail-oriented, and able to manage multiple priorities independently. They balance effective collections with excellent customer service and contribute to a supportive team environment. The position offers $24–$28 per hour based on experience and qualifications, plus a bonus opportunity, health insurance, a 401(k) with company match, and paid time off.

Requirements

• Experience in accounts receivable, billing, collections, or a related accounting role.
• Strong communication skills and confidence having professional conversations about past-due payments.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities and follow through without constant supervision.
• Strong problem-solving skills and willingness to take ownership of customer account issues.
• Positive attitude and team-first approach.
• Proactive and persistent approach, with the ability to balance excellent customer service and effective collections.

Responsibilities

• Monitor customer accounts, track outstanding balances, and help ensure payments are received on time.
• Contact customers about past-due balances, resolve payment issues, and follow up until accounts are current.
• Communicate professionally with customers to resolve billing questions and maintain positive working relationships.
• Prepare and review invoices for accuracy and help ensure customers are billed correctly and on time.
• Investigate billing discrepancies and resolve account issues in coordination with other departments.
• Maintain accurate account records and track collection activities.
• Provide management with updates on receivables and collection progress.

Benefits

• Competitive pay of $24–$28 per hour, based on experience and qualifications.
• Bonus program with additional earning potential.
• Health insurance.
• 401(k) with company match.
• Paid time off.
• Supportive team environment.
• Opportunity to contribute directly to the company's financial success and growth.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed