Accounts Receivable / Collections Specialist
About The Position
MANE is a 5th generation French family-owned business known for innovation and progress in the world of Flavor and Fragrance. As sensation enthusiasts, we strive to provide exceptional moments in people’s daily lives through the timeless flavors and fragrances we create. With our passion, creativity, and innovation, we capture what moves. We are looking to fill an Accounts Receivable Specialist position at our Development Center in Lebanon, Ohio. This AR Specialist position is a full-time, fast-paced collections position and will be back up for other AR functions including billing, blocked orders, cash postings and other related duties. Interacts with internal departments, Customer Service, and Sales, and external Customers. Key competencies: Problem Solving, Reasoning Analytical Skills, Written and Verbal Communication, Attention to Detail and Interpersonal Skills, and Mathematical and Computer Skills.
Requirements
- Minimum of 3-5 years accounting experience
Nice To Haves
- Associates degree preferred
- Knowledge of accounting procedures
- Experience with SAP is a plus
- Experience supporting a manufacturing or logistics company
- Experience in a company with multiple sites/currencies
Responsibilities
- Review AR aging daily
- Manage and organize AR emails, send invoice copies and reply to inquiries in a timely manner
- Contact customers daily regarding past due or short paid invoices
- Work with customers and internal team to identify and resolve billing issues
- Research and resolve payment issues
- Record detailed notes on all collection efforts and communications with customers and internal team
- Send customer statements
- Review and document invoice status on third party portals to proactively identify and resolve issues
- Daily billing- post invoices and resolve issues
- Review and send communications regarding blocked orders
- Timely and accurate posting of cash receipts and all incoming/outgoing electronic bank transactions
- Assist in maintaining accurate customer records, email contacts, invoice contacts and phone numbers
- Assist with internal and external audit preparation
- Handle special tasks and projects as assigned
- Other duties as assigned by management
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
