Collections Accounts Receivable Specialist

Brock & Scott•Winston Salem, NC
•Onsite

About The Position

The Collections Accounts Receivable Specialist manages accounts receivable activities, processes payments, maintains accurate financial records, and resolves billing discrepancies. The position supports timely collections, accurate invoicing, and effective account reconciliation while ensuring compliance with company policies and established accounting procedures. It is a full-time, in-office role at the Winston-Salem location.

Requirements

  • At least 2 years of accounts receivable experience.
  • High school diploma or equivalent.
  • Proficiency in Microsoft Excel and Word, with 10-key data entry by touch.
  • Working knowledge of accounts receivable and general ledger systems, financial chart of accounts, and standard accounting procedures.
  • Understanding of basic accounting principles and financial processes.
  • Strong organizational, time management, problem-solving, research, and resolution skills.
  • Excellent attention to detail, documentation, data analysis, and multitasking abilities.
  • Strong verbal and written communication skills and the ability to interact professionally with clients, vendors, and colleagues.
  • Ability to work independently and collaboratively in a fast-paced, high-volume environment while maintaining accuracy and meeting deadlines.
  • Strong work ethic, reliability, and ability to follow established filing and documentation procedures.
  • Self-motivated, organized, and adaptable, with a professional attitude and commitment to quality.

Nice To Haves

  • College coursework in accounting.

Responsibilities

  • Process accounts and incoming payments according to established financial policies and procedures.
  • Perform daily accounts receivable transactions, including verifying, classifying, computing, posting, and recording financial data.
  • Reconcile accounts receivable ledgers to ensure payments are accurately accounted for and posted.
  • Review and resolve client billing discrepancies, payment issues, and account inquiries.
  • Facilitate timely payment of outstanding invoices through payment reminders and direct client communication.
  • Ensure client invoices are accurate and error-free.
  • Respond to vendor inquiries and reconcile vendor statements, researching and correcting discrepancies as needed.
  • Assist with month-end closing activities and account reconciliations.
  • Maintain accurate financial records, files, and documentation in accordance with company policies and accepted accounting practices.
  • Adapt to changing priorities, policies, and procedures while independently researching and resolving issues.
  • Assist with additional projects and departmental needs as assigned.

Benefits

  • Medical, dental, voluntary life, voluntary vision, and critical illness insurance at competitive rates.
  • Basic life insurance coverage equal to one times annual salary, with a $25,000 minimum and $200,000 maximum, at no cost after the 90-day introductory period.
  • Paid holidays: six firm-recognized holidays and one Day of Observance.
  • PTO of 12 days per year, accruing monthly and credited on the 15th of each month; PTO benefits increase after 2 years and again after 5 years of employment.
  • Eligibility to participate in the firm's 401(k) plan after six months of service for employees over age 21, beginning at the start of the next quarter.
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