Accounts Receivable Specialist

Tegna • Indianapolis, IN

21d

About The Position

TEGNA is seeking an Accounts Receivable Specialist for its Shared Services team. The role is part of the TEGNA corporate team and has company-wide responsibility, while being physically located at WTHR, TEGNA’s NBC affiliate in Indianapolis. The Specialist maintains the accuracy and integrity of the accounts receivable sub-ledger for assigned stations and accounts. In collaboration with collectors and station sales teams, the Specialist resolves credit balances through refunds, applications, or transfers. The role helps maintain a clean aging report so collectors have accurate balances for collection calls.

The position also includes identifying balances that need adjustment and preparing online adjustment requests, coordinating those requests with station personnel, reconciling customer receivable accounts, applying prepayments to invoices, researching account activity and short-pay discrepancies, providing account statements, and delivering customer service to internal and external customers.

Requirements

• High school diploma or GED.
• Two years of active experience managing accounts receivable balances using an aged balance report as the primary source tool in a high-volume entry environment, with responsibility for hundreds of accounts and collaboration with remote personnel.
• Knowledge of the accounting journal entries resulting from actions taken to resolve balances.
• Understanding of cash application and accounts receivable procedures, and comfort working with numbers.
• Ability to quickly learn and achieve proficiency in new software applications as needed.
• Strong analytical and problem-solving skills, including the ability to manage multiple projects with competing priorities.
• Excellent verbal and written communication skills, including strong customer service skills.
• Professionalism and a strong work ethic.
• Strong time-management and organizational skills.

Nice To Haves

• Two-year or four-year degree.
• Four or more years of experience.
• Intermediate Excel skills, including comfort exporting to Excel and manipulating results.
• Broadcast industry experience.
• Wide Orbit software experience.

Responsibilities

• Maintain the accuracy and integrity of the accounts receivable sub-ledger for assigned stations and accounts.
• Collaborate with collectors and station sales teams to resolve credit balances through refunds, applications, or transfers.
• Maintain a clean aging report so collectors have accurate balances for collection calls.
• Identify balances needing adjustment and prepare online adjustment requests for routing.
• Work with station personnel to move adjustment requests through the process in accordance with policy.
• Reconcile customer receivable accounts and apply prepayments to invoices in a timely manner.
• Research and reconcile account balances and account activity at the request of stations or customers.
• Provide account statements upon request.
• Research short-pay discrepancies and determine appropriate next steps.
• Build and maintain positive relationships with station personnel and collectors.
• Provide a high standard of customer service to internal and external customers.

Benefits

• Two medical plan options for full- and part-time employees through Blue Cross Blue Shield of Texas.
• Dental and eye care coverage.
• Fertility, surrogacy, and adoption assistance.
• Disability and life insurance.
• 401(k) plan with contributions up to the first 4% of pay eligible for a 100% company match, vested from day one.
• Nine free virtual doctor appointments annually through Teladoc for employees and eligible family members.
• Twelve free annual therapy sessions through Spring Health for employees and eligible family members.
• Paid time off (PTO).
• Nine paid holidays per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED