Accounts Receivable Specialist Jobs

About The Position

Requirements

• High school diploma required.
• At least 4 years of accounts receivable, billing, or collections experience required.
• Working knowledge of accrual accounting and month-end close.
• Hands-on experience with an ERP or accounting system, such as NetSuite, QuickBooks, or Sage Intacct.
• Intermediate Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and basic formulas.
• Clear, professional written and verbal communication with customers.
• High attention to detail and ability to manage competing deadlines.
• Ability to remain calm and professional during stressful situations.
• Ability to meet the hybrid in-office requirement in Tempe, Arizona, working in the office 2–3 days per week.

Nice To Haves

• Bachelor’s degree preferred.
• Experience in logistics, transportation, automotive, or a high-volume B2B marketplace.
• Experience with AR automation tools or customer payment portals.
• Prior experience mentoring or training other AR staff.

Responsibilities

• Prepare and send accurate, timely customer invoices, correcting errors before invoices reach customers.
• Apply customer payments, including ACH, wire, check, and card payments, and match them to open invoices.
• Issue credit memos and adjustments with appropriate approval and documentation.
• Manage a portfolio of customer accounts, including the largest and most complex accounts.
• Follow up on past-due balances by email and phone, escalating when needed.
• Research and resolve billing disputes with customers and internal teams.
• Recommend accounts for collection agency referral or write-off.
• Maintain the accounts receivable aging report and present key trends to the Accounting Manager.
• Reconcile the AR subledger to the general ledger each month and explain variances.
• Prepare journal entries for AR activity and support the bad-debt reserve calculation.
• Track key metrics, including days sales outstanding (DSO).
• Serve as the go-to resource for AR questions and train and support junior staff.
• Identify and implement process improvements and automation in billing and collections.
• Support annual audits by preparing schedules and documentation.
• Maintain customer account setup, credit records, and tax exemption certificates.
• Perform other related duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance with AD&D
• Short-term disability insurance
• Long-term disability insurance
• Pet insurance
• Identity theft protection
• 401(k) retirement savings plan
• Employee wellness program
• Employee rewards, discounts, and recognition programs
• Company-paid holidays, vacation, and sick time
• Paid paternity and maternity leave
• Monthly connectivity/home office stipend for eligible employees; employees working in-office five days are not eligible
• Supportive and positive environment for career growth