ACCOUNTING SPECIALIST A/R

IES Safety LLC•Gonzales, LA

1h•$52,000 - $60,000

About The Position

IES Safety, LLC provides industrial safety services and compliance support across multiple industries. The Accounts Receivable Specialist manages accounts receivable for a multi-entity organization by ensuring accurate and timely invoicing, monitoring customer accounts, processing incoming payments, and supporting collection efforts. The role helps maintain healthy cash flow, reduce collection risk, keep customer account records accurate, and foster strong customer relationships through effective account management and communication. The position handles invoicing and billing, payment processing, customer account reconciliation, collections and customer relations, reporting and documentation, and process improvement. It also supports audits, compliance reviews, customer requests, system enhancements, and special projects.

Requirements

High school diploma or equivalent required.
Working knowledge of accounting principles and accounts receivable processes.
Understanding of credit, collections, cash application, and customer account management.
Familiarity with regulatory and compliance requirements affecting accounts receivable operations.
Experience in accounts receivable, billing, collections, or a related accounting function.
Proficiency with accounting software and Microsoft Excel.
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to prioritize workload, manage multiple tasks, and meet deadlines in a fast-paced environment.
Strong analytical and problem-solving skills.
Effective written and verbal communication skills.
Ability to work independently and collaboratively within a team environment.
Ability to handle sensitive financial information professionally and confidentially.
Commitment to excellent customer service while maintaining company policies and collection standards.

Nice To Haves

Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
Experience with Sage Intacct or similar ERP/accounting systems.
Experience with electronic payment platforms and customer procurement portals such as Ariba, Track, or similar systems.
Experience with process improvement initiatives.

Responsibilities

Prepare and issue accurate customer invoices in a timely manner.
Verify billing details, including pricing, terms, tax status, and customer account information.
Manage recurring billing schedules and update customer records as needed.
Assist with new customer setup and maintenance, ensuring billing and tax information is complete and accurate.
Record and apply customer payments, including checks, ACH transfers, wire transfers, and credit card payments.
Apply payments accurately and promptly to maintain current customer account balances and support daily cash reporting.
Monitor and reconcile daily payment activity with accounting records.
Investigate and resolve payment discrepancies and unapplied cash items.
Reconcile customer accounts and maintain accurate accounts receivable aging reports.
Investigate and resolve discrepancies between invoices, payments, credits, and adjustments.
Collaborate with accounting personnel to ensure accounts receivable balances are accurately reflected in financial records.
Monitor outstanding balances, conduct collection activities, and follow up with customers on overdue accounts to secure timely payment.
Document collection efforts, payment commitments, and customer communications.
Monitor and enforce established credit and collection policies.
Coordinate with customers to resolve billing disputes and payment issues.
Assist in reviewing customer credit information and escalate accounts with elevated collection or credit risk.
Maintain professional, responsive, and positive customer relationships.
Generate accounts receivable reports, including aging schedules, collection status reports, and other customer account analytics.
Assist with weekly accounts receivable and collection reporting to support cash flow management and operational decision-making.
Maintain organized records of invoices, payments, customer correspondence, and supporting documentation.
Maintain and update customer contact information, tax-exempt certificates, W-9s, and other tax-related documentation, ensuring records are accurate, complete, and current.
Assist in preparing documentation for audits, compliance reviews, and customer requests.
Identify opportunities to improve accounts receivable processes, controls, and workflows.
Support implementation and use of automation tools to improve efficiency and accuracy.
Participate in system enhancements, process changes, and special projects as assigned.
Stay informed about best practices and emerging technologies related to accounts receivable management.