Patient A/R Specialist

SACRAMENTO NATIVE AMERICAN HEALTH CENTER INC•Sacramento, CA

1d•$22 - $30•Hybrid

About The Position

Here at SNAHC, you are joining a team and company at a time of growth and transformation. You will love being surrounded by people who are as passionate as you are about healthcare and giving back to the community. Please note that individual total compensation for this position will be determined at the Company's sole discretion and the wage range for this role considers a wide range of factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At SNAHC, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $21.95/HR-$29.69.00/HR. Role may be required to work at other sites as needed.

Requirements

Minimum Qualifications: High School diploma or equivalent
Demonstrated proficiency of computers and MS Office.

Nice To Haves

2 years of accounts receivables experience in a nonprofit and/or health care setting is preferred.

Responsibilities

First point of contact with patients that have questions/concerns regarding billing/payment
Collect and post patient payments to patient accounts in practice management software
Receive notice of patient payments from Accounts Receivable team to post in practice management
Provide receipts of posted payments
Generate patient statements as requested
Setup patient payment plans for large balances due
Run balance error reports daily and make corrections as needed to prevent patients receiving a bill in error
Provide support to billing team, which may include daily coverage in a biller’s absence
Correct and rebill claims as needed
Actively uses the functions of customer portals, accessing information, and downloading reports.
Performs general office work such as data entry filing, faxing, scanning, and copying
Prepares and resolves patient account reconciliation reports independently or as delegated in a timely manner.
Complies with all state and federal laws and regulations as they pertain to the position including HIPAA, sexual harassment, Scope of Practice, OSHA, etc.
Actively participates in internal quality improvement teams.
Works with team members proactively to support quality improvement initiatives in accordance with the mission and strategic goals for the organization, federal and state laws and regulations, and accreditation standards.
At all times demonstrates cooperative behavior with supervisors, colleagues, patients, and the community.
Other duties as assigned.