Accounts Receivable Specialist
About The Position
The Accounts Receivable Specialist is a key member of RunBuggy’s accounting team and manages the invoice-to-cash cycle, from accurate customer billing through timely collection and reconciliation. As the team’s most experienced AR resource, this role owns complex accounts and disputes, maintains accurate receivables, and partners with the Accounting Manager to support an efficient month-end close. The role also serves as a resource to junior team members and helps strengthen AR processes through continuous improvement and automation. This is a hybrid role based in Tempe, Arizona, with an expectation of working in the office 2–3 days per week. Candidates must be able to meet this in-office requirement.
Requirements
- High school diploma required.
- At least 4 years of accounts receivable, billing, or collections experience required.
- Working knowledge of accrual accounting and month-end close.
- Hands-on experience with an ERP or accounting system, such as NetSuite, QuickBooks, or Sage Intacct.
- Intermediate Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and basic formulas.
- Clear, professional written and verbal communication with customers.
- High attention to detail and ability to manage competing deadlines.
- Ability to remain calm and professional during stressful situations.
- Ability to meet the hybrid in-office requirement in Tempe, Arizona, working in the office 2–3 days per week.
Nice To Haves
- Bachelor’s degree preferred.
- Experience in logistics, transportation, automotive, or a high-volume B2B marketplace.
- Experience with AR automation tools or customer payment portals.
- Prior experience mentoring or training other AR staff.
Responsibilities
- Prepare and send accurate, timely customer invoices, correcting errors before invoices reach customers.
- Apply customer payments, including ACH, wire, check, and card payments, and match them to open invoices.
- Issue credit memos and adjustments with appropriate approval and documentation.
- Manage a portfolio of customer accounts, including the largest and most complex accounts.
- Follow up on past-due balances by email and phone, escalating when needed.
- Research and resolve billing disputes with customers and internal teams.
- Recommend accounts for collection agency referral or write-off.
- Maintain the accounts receivable aging report and present key trends to the Accounting Manager.
- Reconcile the AR subledger to the general ledger each month and explain variances.
- Prepare journal entries for AR activity and support the bad-debt reserve calculation.
- Track key metrics, including days sales outstanding (DSO).
- Serve as the go-to resource for AR questions and train and support junior staff.
- Identify and implement process improvements and automation in billing and collections.
- Support annual audits by preparing schedules and documentation.
- Maintain customer account setup, credit records, and tax exemption certificates.
- Perform other related duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance with AD&D
- Short-term disability insurance
- Long-term disability insurance
- Pet insurance
- Identity theft protection
- 401(k) retirement savings plan
- Employee wellness program
- Employee rewards, discounts, and recognition programs
- Company-paid holidays, vacation, and sick time
- Paid paternity and maternity leave
- Monthly connectivity/home office stipend for eligible employees; employees working in-office five days are not eligible
- Supportive and positive environment for career growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
