Workplace Coordinator Jobs

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Workplace Experience Coordinator

Ricoh Americas Holdings
•Onsite

About The Position

The Workplace Experience Coordinator manages day-to-day onsite workplace services and serves as the primary point of contact for customers, vendors, and internal stakeholders. The role combines administrative coordination, customer service, workplace operations, and event planning to support a seamless employee and client experience. The coordinator collaborates with administrators and business leaders, participates in planning meetings, coordinates logistics, and supports workplace initiatives and large-scale events while ensuring contracted office services meet service-level expectations. This is a hands-on position combining office-based coordination with onsite operational support. It includes coordinating and supporting meetings, conferences, and company events, as well as managing workplace services such as mailroom, copy center, scanning, or related functions. The position requires regular interaction with customers, vendors, administrative teams, and other workplace stakeholders.

Requirements

  • High school diploma or GED.
  • At least 1 year of experience in a related business, customer service, administrative, or technical environment.
  • At least 1 year of customer-facing experience.
  • Demonstrated knowledge of and comfort working with technology and office systems.
  • Strong customer service and relationship-building skills.
  • Strong organizational and time-management abilities.
  • Proactive problem-solving and issue-resolution approach.
  • Leadership skills and ability to take initiative.
  • Ability to manage multiple projects and priorities simultaneously.
  • Ability to present information to small groups.
  • Moderate problem-solving and decision-making skills.
  • Basic technical aptitude and willingness to learn new systems and equipment.
  • Strong written and verbal communication skills.
  • Ability to work effectively with customers, vendors, facilities teams, and internal stakeholders.
  • Ability to interpret, comprehend, and apply complex information and instructions.
  • Ability to walk, stand, bend, reach, lift, carry, and set up materials or equipment for meetings and events, including lifting and carrying up to 50 pounds as needed.
  • Moderate manual dexterity and regular use of office equipment, keyboards, calculators, and other workplace tools.
  • Ability to transition between administrative responsibilities and hands-on operational support throughout the workday.

Nice To Haves

  • Experience coordinating corporate meetings, conferences, workplace events, or employee programs.
  • Experience working directly with external vendors and service providers.
  • Experience supporting office operations, workplace services, or administrative functions.
  • Ability to lead projects, prioritize competing responsibilities, and work independently.
  • Experience scheduling meetings and coordinating calendars with administrative teams or business leaders.

Responsibilities

  • Oversee daily operations of a mailroom, copy center, scanning facility, or other workplace services functions.
  • Coordinate onsite meetings, conferences, town halls, and special events from planning through execution.
  • Work with administrative teams and business leaders to schedule meetings and support workplace initiatives.
  • Participate in planning meetings and collaborate with stakeholders to support successful event execution and customer satisfaction.
  • Coordinate with vendors, facilities teams, and building occupants on workplace operations and event logistics.
  • Provide customer service and maintain formal daily contact with customer representatives.
  • Use initiative and proactive problem-solving to address operational needs and improve service delivery.
  • Assist with event setup and breakdown, room configurations, and other physical event-support activities.
  • Operate office equipment, including PCs, copiers, multifunction devices, imaging equipment, and mail-processing equipment.
  • May support courier, reception, switchboard, shipping and receiving, and mail delivery and processing functions.
  • Implement and support Ricoh Service Excellence Programs.
  • Operate required equipment and software to meet service-level agreements.
  • Support profitability goals through effective use of company materials and supplies.
  • Create and complete work orders, monitor contractors, conduct inspections, and report facility-related issues.
  • Manage office supply inventory and reorder supplies as needed.
  • Coordinate conference room scheduling and audiovisual equipment resources.
  • Maintain positive working relationships with customers, vendors, and internal teams through professional communication.
  • Collect operational data and provide reporting support to leadership and customers, including monthly reporting.
  • Complete financial and operational responsibilities accurately and on time.
  • Perform additional duties as assigned.

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Common questions about Workplace Coordinator careers and jobs.

Based on current job postings on Teal, the average Workplace Coordinator salary in the US is approximately $61,000 per year, with a typical range of $46,000 to $87,000.
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