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The Retail Sales Representative (RSLSREP) works in a fast-paced, high-energy retail environment and serves as a connection between customers and the T-Mobile brand. The role calls for enthusiasm for the wireless industry and thorough knowledge of phones and pricing plans. The representative builds lasting relationships with customers and colleagues while delivering customer service and meeting assigned performance metrics. The position supports store operations, including opening and closing, cash handling, inventory counts, and deposits. It also involves maintaining the store and work areas, following company policies and procedures, and helping customers with service activations and changes, bill payments, equipment replacements, accessories, price plan changes, and upgrades. The employee must be able to perform the essential functions with or without reasonable accommodation.
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Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED

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