Operations Coordinator Jobs

About The Position

Requirements

• High school diploma or equivalent required.
• Basic proficiency in Microsoft Word and Excel for documentation and reporting.
• Strong customer service skills with the ability to communicate professionally.
• Ability to multi-task and manage priorities in a fast-paced environment.
• Related experience or training in administrative or operational support preferred.

Nice To Haves

• Knowledge of CarMax store operations preferred but not required.

Responsibilities

• Receive, open, and sort incoming department mail, distributing workload efficiently across the team.
• Audit and validate titles and documents, ensuring compliance with state regulations and CarMax standards.
• Enter title data into internal systems with speed and accuracy to maintain operational integrity.
• Prepare titles and supporting documents for shipment to CarMax locations, including filing and packaging for same-day delivery.
• Collaborate with internal teams and store locations to resolve title-related errors from lien holders or auction houses.
• Research and locate missing titles or documents, partnering with team members to ensure timely resolution.
• Attach required documentation to checks prior to sending to lien holders or finance companies.

Benefits

• Sick time only in states that mandate it and amounts are accrued on a per pay period basis and range from 24 hours to unlimited based on state rules.
• In Washington, part-time Associates receive sick leave consistent with state law.
• Part-time Associates are also eligible for between 8 hours and 40 hours per year of vacation based on their length of service and subject to a 1 year waiting period.
• Part-time Associates are also eligible for 4 hours of Floating Holiday Time each calendar year subject to manager approval.