Operations Coordinator - Supply Chain Management - P2P

Mayo Clinic•Rochester, MN

1d•Hybrid

About The Position

The Procure to Pay Operations Coordinator works collaboratively on multidisciplinary work groups and projects to establish and enhance financial and operational analyses, supply chain, product management, and other Supply Chain Management (SCM) activities and processes. The role partners with Mayo departments and Product Management Committees to review supply expenses and identify reduction opportunities, then collaborates with SCM staff and customers to implement them. It supports the Sourcing and Contracting Team through data collection, input to RFPs, vendor analysis, and oversight of contract compliance and rebate payments. The coordinator conducts research, analysis, benchmarking, and audits to check the reasonableness and accuracy of information and identify and implement best practices and process improvements. The position supports day-to-day operations and provides leadership, guidance, and operational expertise to the team, with a focus on core procurement activities. Duties include serving as an escalation point and resource for complex issues, maintaining assigned Standard Operating Procedures (SOPs), supporting new team member onboarding and training, and participating in or leading process improvement initiatives with cross-functional teams and stakeholders. The coordinator also leads or supports efforts to mitigate supply disruptions and facilitates discussions with internal customers, suppliers, and other stakeholders to resolve operational issues and promote continuous improvement. This is a hybrid position. Eligible candidates must be located within 100 miles of the Rochester campus for occasional on-site work based on business needs. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Candidates may be asked to complete an OnDemand pre-recorded interview during the selection process.

Requirements

Bachelor's degree and at least five years of relevant experience in health care, supply chain logistics, finance, business, or nursing; or a master's degree and at least two years of relevant experience in those fields. Certifications may be considered in lieu of experience.
Demonstrated personal computer, communication, problem-solving, continuous improvement, and teaming skills.
Broad knowledge of Mayo clinical, financial, and administrative systems, applications, and processes.
Demonstrated verbal and written communication skills.
Ability to work in a team-oriented environment and adapt to an ever-changing work environment.
Ability to handle and prioritize multiple tasks and manage time to meet deadlines.
Basic understanding of accounting principles.
Demonstrated knowledge and understanding of a commodity or service line.
Ability to manage vendor relationships.
Ability to understand customer requirements and provide solutions to product or service needs.
Demonstrated analytical experience.
Demonstrated project management skills.

Responsibilities

Collaborate on multidisciplinary work groups and projects involving financial and operational analyses, supply chain, product management, and other SCM activities and processes.
Partner with Mayo departments and Product Management Committees to review supply expenses and identify expense reduction opportunities.
Work with SCM staff and customers to implement identified supply expense reduction opportunities.
Support the Sourcing and Contracting Team with data collection, input to RFPs, vendor analysis, and contract compliance and rebate payment oversight.
Conduct research, analysis, benchmarking, and audits to verify information and identify and implement best practices and process improvements.
Support day-to-day operations and provide leadership, guidance, and operational expertise to the team.
Serve as an escalation point and operational resource to help team members resolve complex issues.
Manage and update assigned Standard Operating Procedures (SOPs).
Support onboarding and training of new team members.
Participate in or lead process improvement initiatives with cross-functional teams and stakeholders.
Lead or support efforts to mitigate supply disruption events and minimize operational impact.
Facilitate meetings and discussions with internal customers, suppliers, and other stakeholders to address operational needs, resolve issues, and promote continuous improvement.
Assist with SCM continuous improvement initiatives and share knowledge with customers and colleagues.
Work with other SCM areas and departments to provide support and exceptional customer service.