Operations Coordinator - Supply Chain Management - P2P

Mayo Clinic • Rochester, MN

2d • $80,184 - $112,258 • Hybrid

About The Position

The Procure to Pay Operations Coordinator works collaboratively on multidisciplinary work groups and projects, initiating and facilitating activities that establish and enhance financial and operational analyses, supply chain, product management, and other Supply Chain Management (SCM) activities and processes. The coordinator partners with Mayo departments and Product Management Committees to review supply expenses, identify expense-reduction opportunities, and collaborate with SCM staff and customers to implement them. The role also supports the Sourcing and Contracting Team through activities such as data collection, input to requests for proposals, vendor analysis, and contract-compliance and rebate-payment oversight. It involves research, analysis, benchmarking, and audits to verify information and identify and implement best practices and process improvements.

The coordinator supports day-to-day operations and provides leadership, guidance, and operational expertise to the team. Core procurement duties include serving as an escalation point and resource for resolving complex issues; managing assigned standard operating procedures; supporting onboarding and training; participating in or leading cross-functional process-improvement initiatives; supporting efforts to mitigate supply disruptions; and facilitating meetings and discussions with internal customers, suppliers, and other stakeholders to address operational needs and promote continuous improvement.

This is a hybrid position. Eligible candidates must be located within 100 miles of the Rochester campus for occasional onsite expectations based on business needs. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor's degree and at least five years of relevant experience in health care, supply chain logistics, finance, business, or nursing; alternatively, a master's degree and at least two years of relevant experience in those fields. Certifications may be considered in lieu of experience.
• Demonstrated personal computer, communication, problem-solving, continuous-improvement, and teaming skills.
• Broad knowledge of Mayo clinical, financial, and administrative systems, applications, and processes.
• Ability to serve as a resource on department and institutional initiatives and share knowledge with customers and colleagues.
• Demonstrated verbal and written communication skills.
• Ability to work in a team-oriented environment and adapt in an ever-changing work environment.
• Ability to handle and prioritize simultaneous tasks and manage time to meet deadlines.
• Basic understanding of accounting principles.
• Ability to support all departments as part of a team and work with other SCM areas to provide exceptional customer service.
• Demonstrated knowledge and understanding of a commodity or service line.
• Ability to manage vendor relationships and understand customer requirements to provide solutions for product or service needs.
• Demonstrated analytical experience and project-management skills.
• Must be located within 100 miles of the Rochester campus for occasional onsite expectations.

Responsibilities

• Collaborate on multidisciplinary work groups and projects related to financial and operational analyses, supply chain, product management, and SCM processes.
• Partner with Mayo departments and Product Management Committees to review supply expenses and identify expense-reduction opportunities.
• Collaborate with SCM staff and customers to implement identified supply expense-reduction opportunities.
• Support the Sourcing and Contracting Team with data collection, RFP input, vendor analysis, and contract-compliance and rebate-payment oversight.
• Conduct research, analysis, benchmarking, and audits to verify information and identify and implement best practices and process improvements.
• Support day-to-day operations and provide leadership, guidance, and operational expertise to the team.
• Serve as an escalation point and operational resource to help team members resolve complex issues.
• Manage and update assigned Standard Operating Procedures (SOPs).
• Support onboarding and training of new team members.
• Participate in or lead process-improvement initiatives with cross-functional teams and stakeholders.
• Lead or support efforts to mitigate supply-disruption events and minimize operational impact.
• Facilitate meetings and discussions with internal customers, suppliers, and other stakeholders to address operational needs, resolve issues, and promote continuous improvement.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account and Flexible Spending Accounts for eligible expenses.
• Competitive retirement package.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level