Operations Coordinator - Supply Chain Management - P2P

Mayo Clinic • Rochester, MN

2d • $80,184 - $112,258 • Hybrid

About The Position

The Procure to Pay Operations Coordinator collaborates on multidisciplinary work groups and projects and initiates and facilitates activities related to financial and operational analyses, supply chain, product management, and other supply chain management activities and processes. The role partners with Mayo departments and Product Management Committees to review supply expenses and identify reduction opportunities, then works with Supply Chain Management staff and customers to implement them. It supports the Sourcing and Contracting Team through data collection, input to requests for proposals, vendor analysis, and contract compliance and rebate payment oversight. The coordinator also conducts research, analysis, benchmarking, and audits to verify information and identify and implement best practices and process improvements.

The position supports day-to-day operations and provides leadership, guidance, and operational expertise to the team, with a focus on core procurement activities. It serves as an escalation point and resource for complex issues, manages assigned Standard Operating Procedures, supports onboarding and training, and participates in or leads process improvement initiatives with cross-functional partners. The coordinator leads or supports efforts to mitigate supply disruptions and minimize their operational impact, and facilitates discussions with internal customers, suppliers, and other stakeholders to address operational needs, resolve issues, and promote continuous improvement.

This is a hybrid position. Eligible candidates must be located within 100 miles of the Rochester campus for occasional on-site work based on business needs. The position is not eligible for visa sponsorship or transfer and Mayo Clinic does not participate in the F-1 STEM OPT extension program. Applicants may be asked to complete an OnDemand prerecorded interview.

Requirements

• Bachelor's degree and at least five years of relevant experience in health care, supply chain logistics, finance, business, or nursing; or a master's degree and at least two years of relevant experience in those fields. Certifications may be considered in lieu of experience.
• Demonstrated personal computer, communication, problem-solving, continuous improvement, and teaming skills.
• Broad knowledge of Mayo clinical, financial, and administrative systems, applications, and processes.
• Ability to work in a team-oriented environment and adapt to a changing work environment.
• Ability to handle and prioritize multiple tasks and manage time to meet deadlines.
• Basic understanding of accounting principles.
• Ability to support all departments and collaborate with other areas of SCM to provide exceptional customer service.
• Demonstrated knowledge and understanding of a commodity or service line.
• Ability to manage vendor relationships and understand customer requirements to provide solutions for product and service needs.
• Demonstrated analytical experience and project management skills.
• Demonstrated verbal and written communication skills.

Responsibilities

• Collaborate on multidisciplinary work groups and projects involving financial and operational analyses, supply chain, product management, and other SCM activities and processes.
• Partner with Mayo departments and Product Management Committees to review supply expenses and identify opportunities to reduce them.
• Collaborate with SCM staff and customers to implement identified supply expense reduction opportunities.
• Support the Sourcing and Contracting Team through data collection, input to RFPs, vendor analysis, and contract compliance and rebate payment oversight.
• Conduct research, analysis, benchmarking, and audits to check the reasonableness and accuracy of information and identify and implement best practices and process improvements.
• Support day-to-day operations and provide leadership, guidance, and operational expertise to the team.
• Serve as an escalation point and operational resource to help team members resolve complex issues.
• Manage and update assigned Standard Operating Procedures (SOPs).
• Support onboarding and training of new team members.
• Participate in or lead process improvement initiatives with cross-functional teams and stakeholders.
• Lead or support efforts to mitigate supply disruption events and minimize operational impact.
• Facilitate meetings and discussions with internal customers, suppliers, and other stakeholders to address operational needs, resolve issues, and promote continuous improvement.
• Assist with SCM continuous improvement initiatives and share knowledge with customers and colleagues.

Benefits

• Multiple medical plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level