Operations Coordinator

TriHealth • Cincinnati, OH

1d • Onsite

About The Position

The Operations Coordinator coordinates ongoing non-clinical operational issues for assigned units or departments and provides administrative support to directors and managers. The role requires proficient spreadsheet, database, and word-processing skills and may support financial management and reporting, billing, admitting or charting where applicable, technology support, process-improvement projects, scheduling, payroll, incentive and contracted-employee tracking, supply and forms inventory, ordering, and cost containment. The coordinator arranges interdepartmental and intradepartmental meetings and activities that support the management team, provides secondary support to identified cost centers as needed, and may cover other clerical or administrative staff.

The position also supports practice operations, including Athena scheduling, lab requisitions, results fee-ticket printing, hiring interviews with the Office Manager, and Kronos backup. It contributes to budgeting, reporting, expense audits, supply management, scheduling, and operational improvements. The role is based at Bethesda North Hospital in Cincinnati, Ohio, and is full-time day work with no weekends, holidays, or on-call commitment.

Requirements

• Associate's degree required; equivalent experience may be accepted in lieu of a degree as a preferred alternative.
• 1–2 years of experience in a related field required.
• Strong analytical, organizational, interpersonal, and customer-service skills.
• Ability to prioritize and manage multiple responsibilities and tasks.
• Word-processing and spreadsheet skills required.
• Proficient computer spreadsheet, database, and word-processing skills.

Nice To Haves

• Equivalent experience in lieu of an Associate's degree.

Responsibilities

• Coordinate operational activities, including personnel data tracking, communications, scheduling, paperwork, orientation processes, management-team schedules and meetings, and other operational tasks.
• Develop and maintain databases and spreadsheets that track staff participation in meetings, education, and other activities; prepare materials for new-employee orientation and education.
• Develop and maintain time-and-attendance tracking tools, shared network-drive folders, files, and management-team access rights.
• Manage supplies by setting appropriate par levels, taking inventory, ordering supplies, processing purchase-order and capital-budget requests, and processing invoices.
• Survey the work area's structural appearance and compliance with fire, safety, and regulatory requirements; submit work orders and follow up on completion.
• Provide administrative and operational support to the practice, including Athena scheduling, processing lab requisitions, printing results fee tickets, assisting the Office Manager with interviews, and serving as Kronos backup.
• Support financial management, participate in annual budget development, monitor budget variances, compile unit or service-line statistics, and assist with quarterly operations reports and gap analyses.
• Develop and implement audits of non-salary expenses, including capital equipment and supplies; organize and distribute financial reports to the management team.
• Provide clerical support by processing and filing policies and procedures, copying and distributing materials, typing minutes and correspondence, and organizing meetings and conference-room arrangements.
• Develop and participate in projects to improve operations, improve quality while reducing costs, identify service-improving process changes, and maintain effective working relationships.
• Maintain accurate, organized records and reports for easy retrieval and communicate pertinent information in a timely manner.
• Assist nurse managers with staffing and scheduling and support the development and maintenance of computerized master schedules and schedule files.
• Follow TriHealth SERVE standards and ALWAYS behaviors, including courteous service, respect for differences and contributions, attention to quality and safety, stewardship of resources, and appreciation of colleagues.

Benefits

• Competitive shift differentials.
• Opportunities for professional growth.
• Comprehensive benefits package that may include medical, dental, and vision coverage; paid time off; retirement savings plans; and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree