Program Operations Coordinator (Hybrid)

Vantor•Westminster, CO
•Hybrid

About The Position

The Program Operations Coordinator is a junior member of Vantor’s Program Management team, supporting Project Managers and Program Managers in delivering work across the team’s portfolio. The primary focus is coordinating the implementation and ongoing maintenance of imagery access guidelines. Work includes tracking operational updates, maintaining accurate documentation, facilitating access requirements, coordinating with stakeholders, and supporting reporting. The coordinator also provides GIS-related support to other projects and programs as team priorities evolve. The role offers experience in geospatial operations, cross-functional coordination, and program delivery, with potential to grow into broader project management responsibilities over time. Success involves navigating complex and changing environments, building cross-functional alignment, maintaining visibility into operational impacts, and delivering timely, sustainable outcomes. Applicants must be a U.S. Person, defined in the posting as a U.S. citizen, permanent resident, Asylee, or Refugee; the minimum qualifications separately state that applicants must be U.S. citizens. Certain roles may be subject to U.S. export control laws. The position is hybrid. The Colorado base-pay range is $62,000 to $83,000 to $91,300 annually, as stated in the posting. Starting pay depends on factors including experience, qualifications, skills, location, and market conditions. The position is incentive eligible; the specific plan and target amount depend on the role and breadth of contributions.

Requirements

  • Must be a U.S. citizen, according to the minimum qualifications. The posting also states that applicants must be a U.S. Person, defined as a U.S. citizen, permanent resident, Asylee, or Refugee.
  • Bachelor’s degree in Business Administration, Geography, or a related field, plus two or more years of professional experience; equivalent professional experience is acceptable if the applicant does not have a bachelor’s degree.
  • Excellent written and verbal communication skills.
  • Ability to respond promptly to time-sensitive requests and manage competing priorities in a fast-paced environment.
  • Ability to assess complex or unusual requests, identify missing information, ask clarifying questions, and escalate issues appropriately.
  • Strong organizational skills, including the ability to track multiple requests or projects from intake through closure and maintain accurate records.
  • Proficiency with spreadsheets and tracking tools, including managing multiple trackers concurrently.
  • Ability to work independently and collaborate effectively within a multidisciplinary, geographically distributed team.
  • Sound judgment and discretion when handling customer, data access, or other sensitive information.

Nice To Haves

  • Experience using Jira, ArcGIS Pro, and Google Workspace.
  • Experience maintaining or updating geodatabases.
  • Experience creating, editing, transforming, and validating spatial geometries.
  • A process improvement and automation mindset, including the ability to identify workflow-streamlining opportunities.
  • Experience documenting processes and workflows.
  • Experience supporting executives.
  • Strong analytical, troubleshooting, and problem-solving skills.

Responsibilities

  • Coordinate day-to-day access request intake, coordination, tracking, implementation, verification, expiration management, and closure.
  • Coordinate access request activities among operational, technical, legal, compliance, program, product, and other stakeholder groups.
  • Ensure new restricted areas, approved exceptions, and changes to existing restrictions are implemented accurately, on time, and according to requirements.
  • Maintain authoritative, complete, traceable, and accessible records of restrictions, exceptions, effective and expiration dates, decisions, implementation status, and supporting documentation.
  • Validate that operational systems reflect current restrictions and approved exceptions, and coordinate resolution of discrepancies.
  • Assess impacts, dependencies, implementation complexity, readiness requirements, and business-disruption risks; facilitate readiness reviews and go/no-go decisions as appropriate.
  • Facilitate access request audits, including preparation, evidence collection, issue tracking, corrective actions, and closure.
  • Support monthly and quarterly reporting on status, trends, exceptions, risks, issues, and implementation activity.
  • Contribute to process improvements for access request processes, exception workflows, auditability, consistency, and efficiency, while supporting stabilization, ownership transition, and continuous improvement.
  • Provide GIS-related support to other projects and programs as team priorities evolve. The posting identifies this as part of the role but does not specify further tasks.

Benefits

  • Robust 401(k) with company match.
  • Mental health resources.
  • Student loan repayment assistance.
  • Adoption reimbursement.
  • Pet insurance.
  • Incentive eligibility, with a target based on contribution, company performance, and/or individual results achieved.
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