Program Operations Coordinator

Child Mind Institute•New York, NY

8d•$70,000 - $80,000•Hybrid

About The Position

The Program Operations Coordinator coordinates and supports the operational execution of organizational priorities and day-to-day activities within the Science and Engineering Enablement Core (SEEC). The role works across teams to coordinate operational processes, maintain systems and records, and support programs, projects, and organizational initiatives. It also provides complex scheduling for the Director of the Autism Center and operational support for contracts, personnel processes, budget tracking, subscriptions, facilities coordination, and project implementation. This is a full-time, non-exempt position reporting to the Director, Operations and Project Management. It is based at the Midtown Headquarters office and requires at least four days in the office.

Requirements

Bachelor's degree required.
3–5 years of professional experience in operations, administration, program coordination, project coordination, nonprofit management, or a related field.
Strong organizational skills and demonstrated ability to manage multiple priorities simultaneously.
Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
Experience working collaboratively across teams and coordinating administrative or operational processes.
Excellent written and verbal communication skills with a high degree of professionalism.
Strong attention to detail and commitment to follow-through.
Ability to work independently, exercise sound judgment, and manage competing priorities in a fast-paced environment.
Strong problem-solving skills and a proactive approach to identifying and addressing operational challenges.
Ability to handle sensitive and confidential information with discretion.
Ability to build effective relationships with colleagues, vendors, and stakeholders across the organization.
Demonstrated ability to coordinate multiple projects and priorities while working effectively across departments and stakeholders.

Responsibilities

Coordinate operational processes across multiple teams, ensuring activities, approvals, documentation, and follow-up actions are completed accurately and on schedule.
Manage administrative operations, including contracts, vendors, subscriptions, licenses, and other recurring organizational commitments.
Coordinate hiring, onboarding, offboarding, and related personnel processes in partnership with Human Resources.
Monitor operational spending, track budgets versus actuals, and maintain records and trackers to support planning and decision-making.
Manage complex scheduling and strategic calendar coordination for the Director of the Autism Center.
Coordinate office and facilities operations, including workspace management, logistics, and vendor requests.
Support projects and organizational initiatives through meeting coordination, documentation, action tracking, implementation support, and process improvement.
Develop and maintain operational procedures, templates, and shared resources that promote consistency, efficiency, and organizational effectiveness.
Perform additional job-related duties as needed.