Program Operations Coordinator (Hybrid)

Vantor • Westminster, CO

17h • $62,000 - $91,300 • Hybrid

About The Position

The Program Operations Coordinator is a junior member of the Program Management team who works with Project Managers and Program Managers to support delivery across the team’s portfolio. The role primarily coordinates implementation and ongoing maintenance of imagery access guidelines, including tracking operational updates, maintaining documentation, facilitating access requirements, coordinating with stakeholders, and supporting reporting. The coordinator also provides GIS-related support to other projects and programs as team needs evolve. The position offers experience in geospatial operations, cross-functional coordination, and program delivery, with potential to take on broader project management responsibilities over time.

Success in the role requires navigating complex and evolving environments, building cross-functional alignment, maintaining visibility into operational impacts, and delivering timely, sustainable outcomes. Applicants must be a U.S. citizen. The position is incentive eligible, with the plan and target based on the role and breadth of contributions.

Requirements

• Must be a U.S. citizen.
• Bachelor’s degree in Business Administration, Geography, or a related field and at least two years of professional experience; equivalent professional experience is acceptable in lieu of a bachelor’s degree.
• Excellent written and verbal communication skills.
• Ability to respond promptly to time-sensitive requests and manage competing priorities in a fast-paced environment.
• Ability to assess complex or unusual requests, identify missing information, ask clarifying questions, and escalate issues appropriately.
• Strong organizational skills, including tracking multiple requests or projects from intake through closure and maintaining accurate records.
• Proficiency with spreadsheets and tracking tools, including managing multiple trackers concurrently.
• Ability to work independently while collaborating effectively within a multidisciplinary, geographically distributed team.
• Sound judgment and discretion when handling customer, data access, or other sensitive information.

Nice To Haves

• Experience using Jira, ArcGIS Pro, and Google Workspace.
• Experience maintaining or updating geodatabases.
• Experience creating, editing, transforming, and validating spatial geometries.
• Process improvement and automation mindset, with the ability to identify opportunities to streamline workflows.
• Experience documenting processes and workflows.
• Experience supporting executives.
• Strong analytical, troubleshooting, and problem-solving skills.

Responsibilities

• Coordinate day-to-day access request intake, coordination, tracking, implementation, verification, expiration management, and closure.
• Coordinate access request activities across operational, technical, legal, compliance, program, product, and other stakeholder groups.
• Ensure new restricted areas, approved exceptions, and changes to existing restrictions are implemented accurately, on time, and in accordance with requirements.
• Maintain authoritative, complete, traceable, and accessible records of restrictions, exceptions, effective and expiration dates, decisions, implementation status, and supporting documentation.
• Validate that operational systems reflect current restrictions and approved exceptions, and coordinate resolution of discrepancies.
• Assess impacts, dependencies, implementation complexity, readiness requirements, and business-disruption risks; facilitate readiness reviews and go/no-go decisions as appropriate.
• Facilitate access request audits, including preparation, evidence collection, issue tracking, corrective actions, and closure.
• Support monthly and quarterly reporting on status, trends, exceptions, risks, issues, and implementation activity.
• Contribute to process improvements for access request processes, exception workflows, auditability, consistency, and efficiency, while supporting stabilization, ownership transition, and continuous improvement.
• Provide GIS-related support to other projects and programs as team priorities evolve.

Benefits

• Robust 401(k) with company match.
• Mental health resources.
• Student loan repayment assistance.
• Adoption reimbursement.
• Pet insurance.
• Incentive-eligible compensation, with a target based on contribution, company performance, and/or individual results achieved.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level