Senior Education Program Coordinator - Hybrid

Providence•Seattle, WA
•Hybrid

About The Position

The Medical Education Learner Experience and Operations Specialist is an external-facing, Providence-Swedish-wide role responsible for coordinating and managing the end-to-end experience for external learners entering Providence facilities across the Puget Sound. The position provides centralized oversight of onboarding, tracking, and offboarding external learners, ensuring a consistent, compliant, and welcoming process from initial intake through rotation completion across multiple service areas and clinical sites. The role involves regular, high-volume communication with external learners and internal departments and requires managing competing priorities in a dynamic environment. Work is driven by learner start dates, clinical access needs, and operational timelines, requiring flexibility and timely responses to inquiries and requests. The position supports regional community partnership development by working across service areas to promote consistency, coordination, and alignment in external education endeavors.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Three years of experience working in a medical or educational field.
  • Two years of related experience in onboarding and/or training.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Coordinate and manage external learners’ end-to-end experience at Providence facilities across the Puget Sound.
  • Provide centralized oversight of external learner onboarding, tracking, and offboarding.
  • Ensure a consistent, compliant, and welcoming process from initial intake through rotation completion across multiple service areas and clinical sites.
  • Communicate regularly with external learners and internal departments.
  • Manage competing priorities and respond to inquiries and requests in a timely manner, guided by learner start dates, clinical access needs, and operational timelines.
  • Support regional community partnership development and promote consistency, coordination, and alignment in external education endeavors across service areas.

Benefits

  • Best-in-class benefits designed to support employees and their families in staying well, growing professionally, and achieving financial security.
  • Benefits may include paid time off and health and welfare benefit plans; availability may vary based on factors such as legal employer, FTE, union, location, and applicable policies.
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