Education Program Coordinator

International Foundation of Employee Benefit Plans•Brookfield, WI

2d•$20 - $20•Hybrid

About The Position

The Education Program Coordinator works collaboratively with program directors, speakers, and other International Foundation (IFEBP) departments to coordinate the promotion, creation, and delivery of educational materials for conferences, courses, contract programs, and webcasts. This role requires administrative precision and people coordination, owning assigned tasks from start to finish within a supportive team environment.

Requirements

Advanced administrative skills with at least 3 years' experience in an administrative capacity (or similar role).
Exemplary written and verbal communication skills.
Ability to collaborate effectively with cross-functional teams using excellent judgement and diplomacy.
Excellent individual contributor and teammate skills.
Strong organizational and detail-oriented skills, with the ability to manage multiple projects simultaneously.
Strong proficiency of the Microsoft Office suite.
Prior successful experience in accurate database entry (CRM, or similar).
Willingness and ability to work additional overtime hours as needed during peak times.

Nice To Haves

Associate’s Degree in meeting management, hospitality, business, or related field.

Responsibilities

Collaborates with program directors and meeting managers to coordinate and create meeting materials for conferences, courses, contract programs and webcasts.
Works collaboratively to support departments including Marketing, Continuing Education (CE), Graphics, LLC, and Printing to meet the individual requirements of the program while assuring the timelines are maintained for the program.
Inputs conference/course details (dates, locations, speakers, titles, etc.) into CRM/UX8, and runs various reports to confirm event details and prepare conference-related attendee materials including brochures, program pages, etc.
Coordinates and schedules internal meetings related to the conferences, courses, contract programs and webcasts; prepares pre-meeting, tie-down and debrief meeting summaries.
Occasionally works with registrants to help them access program materials, or answer questions to help them determine if a specific program is appropriate for their needs.
Communicates and manages speaker/instructor schedules, biographies, hotel accommodations, travel insurance, PowerPoint presentations, reimbursements, timelines, etc.
Prepares and creates materials and meeting agendas for program planning meetings; this may include pulling reports, compiling data points, brochures and research, and polling committee members for availability.
Inputs and organizes meeting generated data into reports and summaries for governance committees.
Compiles evaluation and attendance data in internal data program and generates internal database reports.
Creates and inputs program materials and information into an app for each program.
Schedules conference calls for program directors with speakers and panels based on program needs.
Prepares last-minute informational emails to program participants using Eloqua and to speakers and moderators using Outlook.
Critically proofs and reviews marketing materials, e-mails, brochures, inserts, etc.
Provides administrative and clerical support to program directors as needed.