Education Professional Development Program Coordinator

Monument Health•Rapid City, SD

2d•$18 - $23

About The Position

The Education Professional Development Program Coordinator supports Monument Health’s Education and Professional Development (EPD) department in delivering education and professional development for caregivers, leaders, and physicians throughout the health system. This relational coordination role brings together the people, places, and resources needed for programs, while managing multiple programs with distinct instructors, audiences, partners, timelines, and requirements. The coordinator builds relationships with internal and external stakeholders, uses judgment to balance priorities and resolve conflicts, adapts to changing plans, and supports EPD practice across onboarding and orientation, competency management, education, role development, collaborative partnerships, and inquiry. The role is an entry point in the EPD career pathway, with a structured development plan supporting progression to the EPD Specialist role. The position coordinates orientation and onboarding across all markets; multiple education programs and large events; and leadership development, transition-to-practice, and workforce pipeline programs. It also provides entry-level instruction under the guidance of EPD practitioners, obtains and maintains instructor certification for foundational courses as assigned, and coordinates communications and marketing for education and professional development programs.

Requirements

High school diploma or GED equivalent.
Ability to work assigned schedules and hours as determined by the department.

Nice To Haves

At least 1 year of program, event, or project coordination experience.

Responsibilities

Coordinate orientation and onboarding programs across all markets for caregivers in a variety of roles, aligning schedules, spaces, and content needs and adapting plans as hiring volume and program needs change.
Partner with EPD roles and external partners to support multiple large events each year, including competency forums, symposiums, and leadership summits.
Coordinate multiple concurrent education programs, including certification courses, regulatory education, and department-requested education.
Negotiate room, time, and instructor conflicts across programs and markets, set priorities, and identify workable solutions.
Provide entry-level instruction under the guidance of EPD practitioners; obtain and maintain instructor certification for foundational courses and teach established curriculum as assigned.
Coordinate leadership development, transition-to-practice, and workforce pipeline programs, including cohort schedules, sessions, speakers, and events.
Anticipate program needs and keep EPD practitioners informed of risks to timelines or quality.
Build and maintain working relationships with caregivers, leaders, departments, instructors, subject matter experts, and external academic and community partners.
Serve as a point of contact who communicates program needs and changes and keeps stakeholders aligned.
Coordinate communication and marketing for educational and professional development programs.
Support EPD department leadership, supervisors, Nursing Professional Development Practitioners, Consultants, Specialists, and instructors by coordinating the people, places, and resources programs need.
Exercise independent judgment in managing shifting priorities and resolving conflicts, and escalate concerns to the supervisor when needed.
Participate in a structured development plan supporting progression to the EPD Specialist role.
Perform other duties as assigned.