Education Professional Development Program Coordinator

Monument Health Rapid City Hospital•Rapid City, SD

21h

About The Position

The Education Professional Development Program Coordinator supports Monument Health’s Education and Professional Development (EPD) department and its leadership, supervisors, practitioners, consultants, specialists, and instructors. The role coordinates the people, places, and resources needed to deliver education and professional development for caregivers, leaders, and physicians across the health system. It is a relational coordination role involving many concurrent programs, each with distinct instructors, audiences, partners, timelines, and requirements. The coordinator builds relationships with caregivers, leaders, instructors, subject matter experts, and internal and external partners; uses judgment to balance priorities, negotiate conflicts, anticipate needs, and adapt plans; and provides entry-level instruction under the guidance of EPD practitioners. The role supports EPD practice across onboarding and orientation, competency management, education, role development, collaborative partnerships, and inquiry, in alignment with Monument Health’s mission, vision, values, and priorities. It is the entry point in the EPD career pathway, with a structured development plan supporting progression to the EPD Specialist role.

Requirements

High school diploma or GED equivalent.
Ability to work assigned schedules and hours as determined by the department.

Nice To Haves

At least 1 year of program, event, or project coordination experience.

Responsibilities

Coordinate orientation and onboarding programs across all markets for caregivers in a variety of roles, aligning schedules, spaces, and content needs and adapting plans as hiring volume and program needs change.
Partner with EPD roles and external partners to coordinate multiple large events, including competency forums, symposiums, and leadership summits.
Coordinate multiple concurrent education programs, including certification courses, regulatory education, and department-requested education.
Negotiate room, time, and instructor conflicts across programs and markets, set priorities, and find workable solutions.
Provide entry-level instruction under EPD practitioner guidance; obtain and maintain instructor certification for foundational courses and teach established curriculum as assigned.
Build facilitation skills in preparation for the EPD Specialist role.
Coordinate leadership development, transition-to-practice, and workforce pipeline program schedules, sessions, speakers, and events.
Anticipate program needs and inform EPD practitioners of risks to timelines or quality.
Build and maintain working relationships with caregivers, leaders, departments, instructors, subject matter experts, and external partners, including academic and community partners.
Serve as a trusted point of contact who brings people together, communicates program needs and changes, and keeps stakeholders aligned.
Coordinate communication and marketing for educational and professional development programs.
Support all EPD roles by bringing together the people, places, and resources each program needs.
Exercise independent judgment to manage shifting priorities, resolve conflicts, and escalate concerns to the supervisor when needed.
Participate in a structured development plan supporting progression to the EPD Specialist role.
Perform all other duties as assigned.