Foundation Operations Coordinator (Hybrid)

GECU Federal Credit Union•El Paso, TX

1d•Hybrid

About The Position

Provides administrative, program, and operational support to the GECU Foundation. Supports the Executive Director with charitable giving, donor activity, Foundation programs, Board governance, financial transactions, audit documentation, nonprofit coordination, and impact reporting. Maintains accurate Foundation financial and program records and supports year-round initiatives, including Matching May, Matching School Impact, the annual Golf Tournament, and charitable distributions. Serves as a central point of operational support to help ensure Foundation activities, transactions, documentation, and nonprofit communications are completed accurately and on time. The position provides operational support for Foundation and applicable VITA transactions, records, accounts, audits, programs, fundraising, impact reporting, in-kind donations, Board administration, donor communications, and charitable giving. It works with the Executive Director, grant accountant, CPA, GECU Facilities team, nonprofit organizations, donors, vendors, Board members, and internal departments. The role also maintains compliance with GECU policies, procedures, and applicable regulations. Quality service to members and other stakeholders is the position’s primary responsibility.

Requirements

High school diploma or equivalent required.
Two to three years of similar or related administrative, financial, nonprofit, accounting, or program coordination experience preferred.
Excellent organizational skills and strong attention to detail and accuracy.
Ability to handle financial transactions, confidential donor information, and sensitive organizational documentation with discretion.
Strong clerical, administrative, and recordkeeping skills.
Ability to manage multiple assignments, recurring responsibilities, and deadlines effectively.
Excellent time management and follow-through skills.
Excellent oral and written communication skills.
Strong interpersonal skills and ability to communicate professionally with nonprofit organizations, donors, Board members, employees, vendors, and GECU leadership.
Ability to work independently while collaborating effectively with the Executive Director and internal departments.
Strong problem-solving skills and ability to identify process and operational-efficiency improvements.
Proficiency in Microsoft Office applications, including Excel, Word, and Outlook.
Ability to learn and effectively use Foundation financial, donor, and program management systems, including Financial Edge/Blackbaud, Stripe, DonorCharm, Kadince, and other applicable platforms.
Flexible and adaptable to changing priorities and Foundation needs.
Availability Monday through Friday, 8:00 a.m. to 5:30 p.m., with after-hours flexibility for offsite events and a schedule that meets department and membership needs.
Requires sitting for the majority of the day; lifting up to 35 pounds continuously and up to 50 pounds occasionally; frequent bending, twisting, and reaching above and below the shoulder; and occasional squatting, climbing, and kneeling.

Nice To Haves

Associate or bachelor’s degree in business administration, accounting, finance, nonprofit management, or a related field.
Two to three years of similar or related administrative, financial, nonprofit, accounting, or program coordination experience.
Basic understanding of financial recordkeeping, reconciliation, accounts payable, and documentation practices.

Responsibilities

Provide administrative and operational support to the Executive Director and the day-to-day operations of the GECU Foundation.
Process Foundation and applicable VITA financial transactions, including checks, deposits, ACH payments, invoices, and transaction entries.
Maintain accurate financial records, supporting documentation, and transaction registers in applicable systems, including Financial Edge/Blackbaud, Stripe, DonorCharm, and Kadince.
Monitor Foundation accounts and assist with financial reconciliations, including DonorCharm, Stripe, and Foundation account activity related to campaigns and initiatives.
Prepare documentation for the Foundation’s annual financial statement audit; organize records, address gaps or discrepancies, and coordinate requested materials with the Foundation’s CPA by established deadlines.
Lead administrative and back-end operations for Foundation programs, events, and fundraising initiatives, including tracking and reconciling donations, payments, and distributions; reviewing campaign reports; researching discrepancies; and coordinating with the grant accountant.
Oversee annual impact reporting for funded nonprofit organizations, review reports for completeness and alignment with intended use of funds, follow up as needed, and maintain supporting documentation.
Manage in-kind donations from GECU and the Foundation to nonprofit organizations, coordinating with Facilities, identifying suitable recipients, communicating donation opportunities, arranging distribution, and maintaining acknowledgment letters and records.
Coordinate Foundation Board administration, including preparing meeting materials, attending meetings, recording minutes, distributing Board packets, and maintaining governance records.
Coordinate with nonprofit organizations, donors, vendors, and internal departments to support Foundation initiatives and operational needs.
Manage donor and campaign administration, including donation reporting and reconciliation, donor and campaign records, acknowledgment communications, and supporting documentation.
Support charitable giving programs by reviewing funding requests, preparing approval and decline communications, coordinating distributions, collecting required documentation, and maintaining nonprofit records.
Identify opportunities to improve Foundation administrative processes, documentation, and operational efficiency.
Maintain compliance with GECU policies, procedures, and applicable regulations, including BSA, AML, CFT, MIP, and OFAC requirements.
Perform other duties assigned or required in connection with the general operation of the credit union.
Provide respectful and courteous service to members, donors, nonprofit partners, Board members, coworkers, and other stakeholders in person, by telephone, and in writing.