Business Operations Coordinator II

American Red Cross • Green Bay, WI

3d

About The Position

The Business Operations Coordinator II performs transactional, financial, operational, and administrative support for the Region. Duties include budget monitoring, daily financial transactions, vendor and facilities coordination, fleet management, support for Human Resources and Information Technology functions, and maintaining records and reports. The role serves as a lead system user and trainer for business applications and provides operations backup support. It also supports and guides volunteers and ensures that work complies with standard operating procedures and applicable federal, state, and local regulations. This role is not eligible for relocation assistance.

The position provides administrative budget support, leads business application and IT user support, coordinates facilities and asset management, maintains fleet and insurance records, supports meeting-planning processes, assists with grant reporting and information requests, and develops and distributes regional operating procedures. Travel is required throughout the Region, with some travel outside the Region. Physical demands are those of a normal office environment and may include extended computer use, prolonged sitting, driving, and working under challenging conditions; operational flexibility is required to respond to sudden and unpredictable needs.

Requirements

• High school diploma or equivalent required.
• At least 3 years of financial or facilities administrative support experience in a community organization, government agency, nonprofit organization, business, or an equivalent combination of education and related experience.
• Ability to work on a team.
• Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and ability to build and maintain collaborative work relationships with internal teams and external stakeholders.
• Proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel throughout the Region, including some travel outside the Region.

Nice To Haves

• Associate degree in Accounting, Business, or Public Administration.
• Experience with Accounts Payable processes and financial administration.
• Experience working with vendors, including obtaining quotes, reviewing proposals, and managing vendor relationships.
• Experience using EMAX or similar facilities or work-order management systems.
• Strong organizational and analytical skills and ability to manage multiple priorities.
• Experience maintaining inventory records and coordinating across multiple locations or facilities.
• Ability to collaborate effectively with cross-functional teams, including Operations and Facilities.
• Experience recruiting, coordinating, or working with volunteers.

Responsibilities

• Provide administrative budget support, including expense coding, distributing financial reports, analyzing monthly expense forecasts, initiating, monitoring, and approving regional procurement transactions, establishing local cash and card processes, and working with department leaders to keep programs within budget.
• Coordinate and train volunteers to assist with less complex daily transactional work, as needed.
• Lead user support and training for business applications and IT services; use appropriate systems to troubleshoot phone and computer issues and assist with technology service requests for the Region.
• Support facilities and asset management by ensuring repairs are completed within budget and coordinating vendor activities, including vendor payments, relationships, proposals, real estate transaction information, and updates to the risk management system.
• Maintain fleet inventory records and insurance claim files, and follow up on estimates and repairs.
• Maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items, including alcohol, to support meeting planning.
• Provide guidance and data for grant reports and respond to internal and external requests for information or documentation.
• Develop, maintain, and distribute a regional Standard Operating Procedures Manual to support consistent operational processes and procedures.
• Provide support, development, and/or leadership guidance to volunteers.
• Perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days per year, based on job type and tenure.
• 11 paid holidays, comprising six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED