Business Operations Coordinator

American Red Cross • Springfield, MA

6d • $20 - $21 • Onsite

About The Position

The Business Operations Coordinator supports the American Red Cross of Massachusetts by performing transactional and administrative activities for finance and operations, including budget monitoring, daily finance transactions, local vendor relationships, facilities management, and records and reports. The role manages operations for the Springfield office and uses the eMax system to support building maintenance needs. It is a part-time position based in Springfield, Massachusetts, scheduled for 20 hours per week, with benefits. Travel may be required.

Requirements

• High school diploma or equivalent.
• At least 3 years of financial or facilities administrative support experience in community organizations, government agencies, nonprofit organizations, business, or equivalent education and related experience.
• Ability to work on a team.
• Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
• Excellent organizational skills and attention to detail.
• Strong interpersonal skills and ability to build and maintain collaborative relationships within the organization and with external stakeholders.
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Ability to travel as required.

Nice To Haves

• Associate degree in Accounting, Business, or Public Administration.

Responsibilities

• Manage operations for the Springfield office.
• Manage the eMax system in support of building maintenance needs.
• Provide administrative budget support, including expense coding, distributing financial reports, analyzing monthly expense forecasts, and initiating, monitoring, and approving regional procurement transactions.
• Establish location processes for cash and card transactions and work with department leaders to ensure programs are executed within budget.
• Coordinate and train volunteers to assist with less complex daily transactional work, as needed.
• Lead system user training for Business Applications and IT Services, troubleshoot phone and computer issues for the Region, and assist with technology service requests.
• Support facilities and asset management by ensuring repairs are completed within budget and managing vendor-related activities.
• Use the appropriate system to pay vendors, maintain vendor relationships at each physical location, obtain proposals for new vendors, provide business plan information for real estate transactions, and update the risk management system with current values and status.
• Maintain fleet inventory records, file and maintain insurance claims, and follow up on estimates and repairs.
• Maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items, including alcohol, to support meeting planning.
• Provide guidance and data for grant reports and respond to internal and external requests for information or documentation.
• Develop, maintain, and distribute a regional Standard Operating Procedures Manual for consistent operations processes and procedures.
• Provide support, development, and/or leadership guidance to volunteers.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 9 days per year, based on job type and tenure.
• 11 paid holidays, including six core holidays and five floating holidays.
• 401(k) with up to 6% match.
• Paid family leave.
• Employee Assistance Program.
• Short- and long-term disability and insurance.
• Service awards and recognition.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED