Business Operations Coordinator II

American Red Cross•Green Bay, WI
•$20 - $21

About The Position

The Business Operations Coordinator II performs transactional activities supporting finance, operations, and administrative functions. Responsibilities include budget monitoring, daily financial transactions, local vendor relationships, facilities and fleet management, human resources and information technology support, and maintaining records and reports. The role serves as a lead system user and trainer for business applications and provides backup operations support. It also provides support, development, and/or leadership guidance to volunteers. The position performs duties in compliance with standard operating procedures and applicable federal, state, and local regulations. It requires travel throughout the Region and some travel outside the Region. Physical requirements are those of a normal office environment, with operational flexibility to meet sudden and unpredictable needs. The role may involve sustained computer and office-equipment use, prolonged sitting, driving, and working under challenging conditions.

Requirements

  • High school diploma or equivalent.
  • At least 3 years of financial or facilities administrative support experience in community organizations, government agencies, nonprofit organizations, business, or an equivalent combination of education and related experience.
  • Ability to work on a team.
  • Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
  • Excellent organizational skills and attention to detail.
  • Strong interpersonal skills and ability to establish and maintain collaborative work relationships with internal and external stakeholders.
  • Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Ability to travel throughout the Region and occasionally outside the Region.

Nice To Haves

  • Associate’s degree in Accounting, Business, or Public Administration.
  • Experience with accounts payable processes and financial administration.
  • Experience working with vendors, including obtaining quotes, reviewing proposals, and managing vendor relationships.
  • Experience using EMAX or similar facilities or work-order management systems.
  • Strong organizational and analytical skills, with the ability to manage multiple priorities.
  • Experience maintaining inventory records and coordinating across multiple locations or facilities.
  • Ability to collaborate effectively with cross-functional teams, including Operations and Facilities.
  • Experience recruiting, coordinating, or working with volunteers.

Responsibilities

  • Provide administrative budget support, including expense coding, financial report distribution, monthly expense forecasting analysis, regional procurement transactions, cash and card processes, and monitoring program spending against budgets in collaboration with department leaders.
  • May coordinate and train volunteers to assist with less complex daily transactional work.
  • Lead business-application system user and training support; use appropriate systems to troubleshoot regional phone and computer issues and assist with technology service requests.
  • Support facilities and asset management by keeping repairs within budget, coordinating vendor payment processes and relationships, obtaining proposals, providing information for real estate business plans, and updating the risk management system.
  • Maintain fleet inventory records, file insurance claims, and follow up on estimates and repairs.
  • Maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items, including alcohol, to support meeting planning.
  • Provide guidance and data for grant reports and respond to internal and external information or documentation requests.
  • Develop, maintain, and distribute a regional Standard Operating Procedures Manual for consistent operational processes and procedures.
  • Provide support, development, and/or leadership guidance to volunteers.
  • Perform duties in compliance with standard operating procedures and applicable federal, state, and local regulations.

Benefits

  • Medical, dental, and vision plans.
  • Health Spending Accounts and Flexible Spending Accounts.
  • PTO starting at 15 days a year, based on job type and tenure.
  • 11 paid holidays: six core holidays and five floating holidays.
  • 401(k) with up to 6% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Short- and long-term disability and insurance.
  • Service awards and recognition.
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