Business Operations Coordinator

American Red Cross•Macon, GA

11d•Onsite

About The Position

The American Red Cross is seeking a part-time Business Operations Coordinator for its Macon, Georgia office, supporting the American Red Cross in Georgia. The role is 20 hours per week in the office and includes benefits. The coordinator performs transactional and administrative work supporting finance and regional operations, including budget monitoring, daily finance transactions, local vendor relationships, and facilities management. The role also provides support, development, and leadership guidance to volunteers. Responsibilities include coordinating facilities and fleet operations, processing deposits and payments, managing P-card support, and supporting meetings and programming at the facility. The coordinator provides administrative budget support, including expense coding, financial reporting, expense forecasting, and regional procurement transactions. The role also supports business applications and IT services, facilities and asset management, vendor activities, fleet records and insurance claims, meeting planning, grant reporting, and the development and distribution of a regional Standard Operating Procedures Manual. Some travel throughout the Region is required.

Requirements

High school diploma or equivalent required.
At least 3 years of financial or facilities administrative support experience in community organizations, government agencies, nonprofit organizations, business, or an equivalent combination of education and related experience.
Ability to work as part of a team.
Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations.
Excellent organizational skills and attention to detail.
Strong interpersonal skills and ability to build and maintain collaborative relationships within the organization and with external stakeholders.
Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
Willingness to travel throughout the Region as required.
Ability to use a personal computer, applicable software, and office equipment for sustained periods.
Operational flexibility to respond to sudden and unpredictable needs.

Nice To Haves

Associate’s degree in Accounting, Business, or Public Administration preferred.

Responsibilities

Coordinate facilities and fleet management operations and work with vendors.
Process deposits and payments and manage P-card support.
Support meetings and programming at the facility.
Provide administrative budget support, including expense coding, financial report distribution, monthly expense forecasting, and regional procurement transactions.
Establish location processes for cash and card transactions and help ensure programs are executed within budget in collaboration with department leaders.
Coordinate and train volunteers to assist with less complex daily transactional work, as needed.
Lead system user training for Business Applications and IT Services; use appropriate systems to troubleshoot phone and computer issues and assist with technology service requests.
Support facilities and asset management by ensuring repairs are completed within budget and managing related vendor activities.
Maintain vendor relationships at physical locations, obtain proposals for new vendors, provide business plan information for real estate transactions, and update the risk management system with current values and status.
Maintain fleet inventory records and insurance claim files, and follow up on estimates and repairs.
Maintain insurance certificate applications, financial collection processes, and forms and codes for regulated items, including alcohol, to support meeting planning.
Provide guidance and data for grant reports and respond to internal and external requests for information or documentation.
Develop, maintain, and distribute a regional Standard Operating Procedures Manual for consistent operations processes and procedures.
Provide support, development, and/or leadership guidance to volunteers.